Written by
Kara Sherrer, Contributing Writer
Read more by Kara →
Reviewed by
Kaiti Norton, Managing Editor
Read more HR content →
Written by
Kara Sherrer, Contributing Writer
Read more by Kara →
Reviewed by
Kaiti Norton, Managing Editor
Read more HR content →
In this article...
What is applicant tracking system software?
Applicant tracking system (ATS) software allows recruitment teams to organize and track candidates for more efficient hiring. ATS software streamlines most recruitment operations, including creating job posts, screening candidates, and scheduling interviews. This results in decreased time-to-fill for open positions.
The best applicant tracking systems also have built-in, automated communication channels to centralize communication between recruiters and candidates. Similarly, most platforms offer internal collaboration features so hiring teams can make faster decisions and avoid bottlenecks.
We reviewed 14 top ATS software solutions and narrowed our list of recommendations to the best of the best:
- Breezy HR is the best standalone ATS for SMBs.
- Bullhorn is the best standalone ATS for large companies and staffing firms.
- Freshteam is the best starter ATS for small businesses looking for a free solution.
- JazzHR is the best ATS for fast-growing businesses.
- BambooHR is the best HR suite that includes applicant tracking.
- Workable offers the best overall ATS feature set for the price.
What is the best ATS software?
Breezy HR: Best standalone ATS for SMBs
Pros
Cons
Unlike other HR software companies, which usually offer an ATS as an add-on or roll it into more advanced plans, Breezy HR is solely focused on the recruitment process. Plus, it has a forever-free version of its software, which makes it a great fit for small and midsize companies that already have their HR software stack figured out and are looking to add applicant tracking.
Breezy is committed to digitizing and automating the hiring process, from searching for candidates to scheduling interviews. Breezy allows users to set up custom pipelines for every step of the recruiting process and to view the pipeline visually, so they don’t lose track of where a candidate is.
Mobile app
In today’s competitive labor market, fast response times are essential to snapping up the best talent. Breezy’s mobile app allows recruiters to respond quickly, so the hiring process never stalls.
Job site posting
Not all candidates visit every job site, meaning hiring teams need to cast a wide net. Breezy allows teams to post to more than 50 job sites at once, significantly increasing the reach of a single job posting without any extra effort or time.
Custom questionnaires
Screening potential employees upfront can help talent acquisition teams find qualified candidates faster. Breezy gives users the option to create custom questionnaires for employee screenings, so they can ensure their most important recruiting criteria are satisfied.
Standard tiers
Add-ons
- Pro plan: contact sales.
- SMS/text messaging: starting at $165 per month.
- Candidate match score: starting at $165 per month.
- Incognito apply: starting at $165 per month.
Note that all of the above prices are based on annual billing. Breezy HR also includes a 14-day free trial.
With its scalable price tiers, including a forever free option, Breezy HR is the most versatile ATS for small and medium businesses that expect their hiring needs to grow. Besides its user-friendly interface for recruiters new to ATS, Breezy HR’s advanced workflows and email candidate nurture campaigns are great for midsized companies needing more strategic features to engage passive candidates.
Sometimes finding the right candidate takes a little extra effort. Read: 6 Creative Ways to Find and Hire Candidates
Bullhorn: Best for large businesses and staffing agencies
Pros
Cons
Bullhorn addresses many of the complex recruiting challenges large organizations and staffing firms face. The software suite’s ATS offers nearly every important functionality, including features like candidate sourcing, career portals, unlimited data storage, application programming interface (API) access, and pipeline management.
These advanced features come with a high price tag, even at the base level, which will likely deter smaller companies. But for enterprise companies looking for an ATS with robust analytics, automations, and integrations, Bullhorn should be a top consideration.
Middle- and back-office solutions
As part of Bullhorn’s mission to provide applicant tracking solutions to large and enterprise-level companies, it offers middle- and back-office solutions that are helpful for recruitment agencies, staffing firms, large HR departments, and other big hiring teams.
Vendor management system automation
Large companies who rely on an outside staffing firm or hire many outside contractors will appreciate Bullhorn’s vendor management system (VMS) automation, which speeds up the data entry and recruiting process.
Integration with Bullhorn CRM
In addition to its ATS, Bullhorn also offers a customer relationship management platform that integrates with the ATS. This is helpful for agencies that need a way to manage clients as well as applicants.
You must contact Bullhorn directly for a custom quote. You can choose from the following pricing tiers:
Bullhorn also offers the following add-on modules:
Bullhorn is ideal for enterprises looking for a solution combining an ATS for streamlined candidate pipeline management and a candidate relationship management (CRM) system to keep applicants engaged.
Plus, established staffing agencies can use Bullhorn’s native client portals and invoicing to simplify customer and candidate relationships. Even new recruitment agencies can purchase Bullhorn One for an all-in-one solution to handle recruitment workflows and employee payroll, reducing the need for multiple business software platforms.
Candidate relationships are a critical piece of effective hiring. Learn more and check out our top software picks: Top Candidate Relationship Management Software (2023)
Freshteam: Best starter ATS for small businesses
Editorial note: As of August 2023, Freshworks’ website indicates that it is reimagining Freshteam. As a result, only existing customers can access Freshteam in its current form. New customer signups are paused until further notice.
We will continue to keep you updated on Freshteam’s redesign and modify our product choices as necessary.
Pros
Cons
Freshworks’ applicant tracking system was designed with small businesses in mind. As such, the ATS is included as part of its Freshteam HR software package, and the company also offers other software solutions for sales, marketing, chat, and more.
Freshteam has a forever free version of its system for small businesses with up to 50 employees, making it a great option for smaller businesses that aren’t sure if they need an ATS but want to explore the option. Freshteam will also scale with growing businesses so they don’t have to switch to a different ATS tool later on.
Gmail and calendar sync
Freshteam integrates with Gmail and Google Calendar, so users can sync email communications and interviews with candidates.
Bulk actions
Users can perform some actions in bulk, like updating candidate profiles by advancing them to the next hiring stage, archiving them to the talent pool, or rejecting them. This helps reduce process redundancies and save time.
Job description templates
Freshteam offers templates with preexisting job descriptions for common positions. Users can customize the information and post the listings directly to popular job boards.
Freshteam offers the following pricing tiers:
All prices are based on a monthly subscription fee. Discounts apply if you choose annual billing.
For businesses who have never used an ATS, Freshteam offers affordable plans to fit their budgets, including a free version to experiment with before committing to a paid subscription.
Moreover, small businesses can leverage Freshteam’s human resources information system (HRIS) features, including an employee directory, organizational chart, self-service, onboarding, and offboarding capabilities, to consolidate their HR tech stack.
Learn how to combine your HR and recruiting tools under one umbrella: HRIS Integration: Everything You Need to Know
JazzHR: Best ATS for fast-growing businesses
Pros
Cons
JazzHR offers an easy-to-use applicant tracking software, which boasts an intuitive interface and modern features like candidate texting and auto-rejection screening questions. However, businesses should be prepared to spend a sizable budget on JazzHR if they need more than a basic ATS.
Because it offers different pricing tiers for standard companies, recruitment-based organizations (RBOs), and high-volume hiring businesses, JazzHR is the best fit for midsize, fast-growing businesses. Human resource teams should also note that JazzHR is primarily an ATS, so it won’t satisfy HR needs for the rest of the employee life cycle.
Custom branding options
Having custom-branded recruitment materials can increase a company’s appeal to job seekers. JazzHR makes it easy with white-label capabilities that allow businesses to replace the JazzHR branding with their own and improve the candidate experience.
Candidate profiles
The main dashboard includes all necessary information for each candidate, including contact information, internal ratings, comments, interview notes, email communications, and more.
Automated document management
Once a hiring team is ready to extend an offer to a candidate, the onboarding process can move faster with JazzHR’s automated document management features. Offer letters, compliance forms, and other documents can be generated with a few clicks, and all necessary paperwork can be managed from a single central location.
JazzHR includes the following pricing tiers:
Note: pricing is all based on annual billing.
JazzHR also offers different rates for high-volume hiring and RBOs. Starting prices for these plans are listed below:
- High-volume hiring: $99 per month on an annual plan.
- RBO: $99 per month on an annual plan.
JazzHR offers a vast array of recruitment features as a standalone ATS, but its pricing is best suited for companies willing to invest more in advanced hiring tools.
Growing businesses may find JazzHR’s unlimited open job positions in its top two tiers especially attractive as their hiring needs expand. For comparison, other competitors, like Freshteam, often limit the number of open roles until their top-paying tier.
BambooHR: Best HR suite that includes ATS
Pros
Cons
Learn how to eliminate the manual tasks that slow down your hiring team: HR Automation: The HR Processes & Tasks to Automate
Workable: Best ATS feature set for the price
Pros
Cons
Can AI give your recruitment strategy a boost? Read AI Recruiting: Uses, Advantages, & Disadvantages 2023.
Find your new ATS software
What are the benefits of ATS software?
ATS platforms can increase recruiting efficiency, improve candidate sourcing and engagement, boost quality of hire metrics, and optimize overall recruitment strategies.
Increases efficiency
Saving time and increasing efficiency are some of the best advantages of using ATS solutions compared to traditional application and recruitment procedures. With ATS software, recruiters can automate different tasks in hiring processes, including posting job ads, sending emails and reminders, interview scheduling, and onboarding new hires.
Improves candidate sourcing
The software can help address mission-critical challenges, such as attracting and sourcing top candidates. Many ATS solutions are now enriched with artificial intelligence and machine learning capabilities to develop a profile of an ideal candidate, assess and identify skills, and predict success factors. As a result, employers can better understand candidate behavior and target specific applicants across various platforms and channels.
Better candidate engagement
ATS software ensures better candidate engagement by promoting greater visibility across the candidate journey. It helps organizations prevent negative experiences — like lack of visibility and inconsistent communication — that can cause candidate frustration and disinterest. An ATS allows reliable communication and faster response times via automation.
Refines hire quality
Screening candidates standardizes applicant scoring and can help guarantee that hiring managers will only see qualified applicants. Moreover, ATS software maintains a database of people who may be prospects for future job openings.
Read more: How to Measure Quality of Hire
Optimizes recruitment strategies
Hiring professionals can clearly and quickly communicate with other team members and candidates through ATS. Hiring teams can collaborate and share résumés securely within the platform, enabling an organized approach to decision-making.
ATS solutions also come with analytic tools to gauge the success of recruiting and hiring strategies. Recruiters can use real-time data to predict staffing needs and build recruiting pipelines. Analytics equips organizations with critical metrics around costs, quality, and time spent on recruiting activities.
Read more: Recruitment Strategies: How to Prepare for the Future
When should you upgrade your ATS software?
Upgrading your applicant tracking system is not to be taken lightly, and you don’t want to rush into it. Instead, you need to make a deliberate survey of your current ATS capabilities to figure out where it succeeds and where it falls short. If you experience any of the indicators below, then you may want to consider switching platforms.
5 signs you should upgrade your ATS
What to look for in a replacement ATS
If you’ve determined that your ATS needs an upgrade, we recommend including these five key features on the checklist for your next platform.
The right ATS software will offer all of the metrics you need to assess candidate data and determine whether your recruiting processes are working. An ATS dashboard should also be easy to read and customize as necessary, so you can easily access the information you need and make decisions quickly.
For example, PCRecruiter’s job board analytics feature connects the ATS data with Google Analytics to help recruiters track candidate sources, conversions, and falloff rates.
Proper application management is essential to finding the most qualified candidates and filling job openings efficiently.
Within the ATS platform, hiring teams should be able to sort applications in the ATS database according to specific criteria, like certain education requirements, work experience, or relevant keywords. They should also be able to search for applicants by name to locate the right information.
Some platforms like Pinpoint offer candidate profiles that help recruiters keep all of the information for a candidate in one place. This includes their application, résumé, pipeline stage, ratings, and conversation history.
It’s not enough to be able to manage application materials smoothly: You also need to be able to move candidates through the job search and interview process quickly and efficiently.
A good ATS should make it easy to schedule interviews via phone, video, and in person. It should also automate interview reminders and scheduling, so you don’t have to.
Alternatively, some ATS platforms like Breezy HR allow candidates to schedule their own interviews from an outward-facing portal. The software synchronizes with the Google or Outlook calendars for everyone on the hiring team, so their interview availability is always up-to-date.
Automation is another must-have feature. Your next ATS should automate repetitive tasks to eliminate redundancies and allow your recruitment team to focus on more valuable tasks, like sourcing and evaluating candidates.
Some advanced automations can also help keep candidates moving through the hiring pipeline. For example, Zoho Recruit offers a drag-and-drop interface for creating custom workflows depending on specific conditions or actions. This helps ensure no candidate slips through the cracks because someone forgot to follow up.
If your team relies on multiple platforms to maintain recruiting efficiency, then integrations can make or break your ATS. At a minimum, your new system should integrate with your current HR software stack; however, it might also be valuable to consider your team’s long-term goals and what integrations might be useful in the future.
Also, double-check to see if the integrations are built-in or if your recruiting team will need to create them using a third-party tool like Zapier. If it’s the latter case, be prepared for the extra time and resources it will take to manually configure and maintain these integrations.
A robust platform like Greenhouse offers hundreds of native integrations to support current and future needs without needing to leverage any additional tools.
Is It time to upgrade?
In some cases, your current applicant tracking system isn’t quite adequate, but you can’t replace it wholesale due to budgetary or IT reasons. Fortunately, there are several steps you can take to make the most of your existing ATS without breaking the bank or overwhelming your IT team.
One option is to seek out training resources offered by your current ATS provider to make sure you fully understand the tool and are taking advantage of any recent updates or feature additions. Most cloud-based ATS vendors release updates regularly — sometimes monthly or even weekly — so you might have missed out on some helpful features that recently launched.
Configuring new integrations is also a fantastic way to supercharge the functionality of your current ATS without having to completely replace it. Some key integrations to consider are job boards, HR tools, social media platforms, email, and your content management system (CMS). Check out our roundup of must-have integrations for your ATS if you need some inspiration for how to boost your existing ATS.
What is the business impact of ATS software?
The recruitment process can be challenging for hiring teams and job seekers alike. Manual applicant screening delays hiring procedures, increasing cost-to-hire and prolonging time-to-hire. Additionally, manual online job postings can prompt tons of applications from under-qualified job seekers.
The best applicant tracking systems automate and streamline the hiring process from source to hire. It amplifies the capabilities of recruiters, hiring managers, and HR teams with a range of features to boost efficiency while attracting and retaining top talent.
First and foremost, ATS can screen job applications, scan résumés for the right qualifications, and select the qualified candidates to consider for an interview. This can lighten the load for hiring teams and cut down a significant amount of time.
On top of that, ATS platforms can assist recruiters in tracking interview processes, evaluating, making offers to, hiring, and ultimately onboarding new talent. The software promotes a smooth hiring process, enhancing the candidate experience and encouraging more skilled talent to join the organization.
ATS solutions allow organizations to recruit the best people, which is essential to any company’s success.
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- Which ATS software is right for your business?
- Find out now
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