Slack product overview
Slack is a project management and team collaboration hub that brings the right people, information, and tools together to get work done. The platform connects teams, unifies systems, and drives business forward.
Slack simplifies teamwork for users and provides individuals — inside and outside the company — a more productive way to stay in sync. Users can respond quicker with emojis, keep conversations focused in channels, and organize all communications into one place.
The Slack platform team works with partners and developers globally to build apps and integrations that streamline work, automate mundane tasks, and bring context into communications in Slack. This collaboration platform enables users to take control of notifications, collaborate live or on their own time, and find answers in conversations from across the organization.
Pros of Slack
- Slack replaces email with something better organized and more secure. Instead of one-off email chains, the software systematizes communication into channels that are simple to create, join, and search.
- The platform delivers enterprise-grade security at every layer, adhering to multiple compliance certifications, including SOC 2, SOC 3, and ISO/IEC 27001. Slack is GDPR-compliant and is configurable for HIPAA and FINRA compliance. It is FedRAMP Moderate-authorized, too.
Cons of Slack
- Audio and video quality could be improved
- Not the best tool for managing large and complex projects.
Breakdown of core features
Slack empowers teams to share ideas, make decisions, and move forward with a common purpose and place with its Channels feature. Users can create Channels for every project, topic, or team. This feature also provides users with a shared view of the work at hand. With access to the same information, everyone in the channel can work in sync, and new members have full context when they join.
The messaging feature connects remote team members and brings the company together. Slack offers group team chat to keep colleagues from across locales on the same page and included in team or project discussions. Users can get important updates, discuss them, and take action — all without switching tabs. Moreover, team members can communicate through private channels and direct messages.
Slack video conferencing lets users share information more efficiently. Team members can also share their screens during a video conference call to communicate complex ideas. Users can instantly start meetings or join calls without leaving Slack conversations by connecting their preferred video conferencing service.
Workflows in Slack manage routine and repetitive tasks so users can get answers and approvals with way less effort. The platform empowers users to automate everyday tasks like sharing updates with no coding required. The Workflow Builder feature streamlines any process from onboarding to gathering feedback. Team members can create standard request processes to get the information necessary to deliver results fast.
(Last updated on 02/02/2022 by Liz Laurente-Ticong)