October 21, 2021
Benefits of Live Chat for Customer Service Teams
Once, you had two options to contact customer service: a call center with interminable wait times, or a catch-all email address that often made requests disappear into...
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Sales
October 15, 2021
How to Build Customer Loyalty as E-Commerce Takes Over
Even before the COVID-19 pandemic, e-commerce was big business. In 2019 alone, 1.92 billion people purchased goods online. And once the pandemic hit, many stores stayed open...
September 7, 2021
The Best Calendly Alternatives
If you're still using Outlook calendar, then appointment setting software can help you streamline your meeting management. Appointment setting software makes it easy for you...
April 30, 2021
HubSpot CRM vs. Salesforce: Comparisons and Integrations
HubSpot and Salesforce work better together, especially if your company is large enough to require a full-service CRM like Salesforce. ...
April 28, 2021
10 Lead Nurturing Software Tools for Any Smarketing Team
Table of Contents Lead nurturing tools for sales teams CRM with lead nurturing features Marketing automation with lead nurturing Buyers are getting savvier, whic...
April 21, 2021
Zoho vs Salesforce: 2021 Comparison
Businesses use their CRMs to store customer data, track sales and service activities, forecast revenue, and measure the efficacy of marketing programs. As a result, CRM...
March 23, 2021
5 Reasons to Integrate your CRM and Social Channels
While customers will always expect friendly, efficient, and reliable service, expectations have been heightened. Modern customer expectations have evolved with technologyâ€...
February 23, 2021
7 Work Order Audits You Should be Doing
For field service and maintenance industries, poor work order management can lead to execution delays, reduced reliability, and unachievable service agreements. Your work...
December 12, 2020
The 11 Best CRM Software Vendors of 2021
CRM—it’s practically essential in 2021 to have an automated system to keep track of contacts, leads, tasks, and sales pipeline. It needs to be powerful enough to process...
November 5, 2020
HubSpot vs. Zoho CRM: An In-Depth Look To Help You Choose Your New CRM
This post has been updated for 2020. Quick summary: HubSpot and Zoho CRM are both popular CRM options for SMBs. HubSpot CRM is free, while Zoho CRM is available in se...
September 5, 2020
SugarCRM vs Salesforce: 2021 Review
Quick summary: Comparing SugarCRM vs. Salesforce is a good idea before settling on a CRM solution, even if you are most familiar with Salesforce already. This article ...
June 30, 2020
Using a CRM System for Market Segmentation
Market segmentation works wonders for targeting the right customers. So much so that specifically targeted email campaigns see a 100.95% higher clickthrough rate compared to...
May 19, 2020
CRM Strategies: 4 Tips to Better Use Your Nonprofit Software
Your CRM is the center of your operations. It’s where you keep all of the invaluable information about your donors, your fundraising campaigns, your marketing strategies,...
May 7, 2020
The Best Appointment Setting Software for Every Business
When it comes to scheduling appointments, there's a lot to take into consideration. Book a convenient time for the client—say, Monday? Something's come up, we need to...
March 18, 2020
4 Sales Gamification Ideas to Improve Performance
This post has been updated for 2020. What's the big idea behind using gamification for improving employee performance? For starters, it's backed by science. Take a look at ...