It’s a common misconception that all salespeople are extroverts. There are many of us introverts hiding out in the ranks—we just happen to operate a little differently. ...
Implementing a new CRM is a big undertaking, even if you’re a small firm. And while many people attribute CRM onboarding failure to overspending, the biggest reason why CRMs...
Few aspects of sales are more confounding than the follow up. Salespeople across the board agree that following up is a vital part of the sales process, but uncertainty over...
My team spends a lot of time on the phone helping business professionals find the perfect software solution for their company. And getting researchers on the phone isn’t...
Last year at I/O, Google CEO Sundar Pichai wowed the world when he played a recording of Google’s Duplex AI calling a hair salon to set up an appointment via Google...
Buyers are getting savvier, which means your leads need personalized attention from sales and marketing at many stages of the buying process. While we still need "Smarketing"...
As a businessperson, your success hinges on knowing your customers well. You likely get to know your customers through a variety of sources, be it through forms filled out on...
Building a call center in the 1990s was a huge undertaking: in addition to hiring your callers and finding lists, you’d need phone lines for each of those callers. Add in...
Infusionsoft combines CRM, marketing automation, e-commerce, and sales automation into a single platform. It does have its limitations, however, from lack of shipping...
Sales departments rely on data and analytics to increase productivity and revenue. If your department plans to grow, it’s going to need to track and analyze data. ...
Sales mapping software is a fairly new addition to the tech world, but integrating sales data with geolocation and mapping is quickly becoming a best practice for outside...
You probably already know that customer relationship management (CRM) software is one of the best ways to ensure that your customers know exactly how important they are to you...
Sales departments have long used commissions to incentivize workers and produce more revenue for their company. When used consistently, commissions work, which is why theyâ€...
Configure, price, quote (CPQ) software helps sales teams build and standardize quotes across a company. To use CPQ software, your team will basically upload your entire...
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