November 7, 2018
5 CRM Workflow Secrets That’ll Save You Time & Money
You probably already know that customer relationship management (CRM) software is one of the best ways to ensure that your customers know exactly how important they are to you...
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September 25, 2018
Tipped or Stiffed: How Technology Can Raise Server Take-Home Pay in...
Tipping in America is as customary as a seventh-inning stretch, as tasteful as a champagne toast. So common is adding a gratuity to the bill that people have been known to...
September 18, 2018
Contextual Conversations: The Software Innovation Improving Customer...
In the fast-paced lives of the millennial generation, technology is slowly developing into something we rely on for most day-to-day tasks. Whether it’s paying bills,...
September 7, 2018
5 Mistakes You’re Making in Your Client Onboarding Process
If you’re running an agency, you probably know the importance of onboarding new clients. As the first formal step in the relationship, this phase sets expectations and...
September 3, 2018
The CX Factor: Customer Experience in B2B Web Portals
In the everyday cut and thrust of business life, it can be easy to forget that the people you deal with in B2B interactions are consumers as well. As consumers, we are all...
August 27, 2018
The Best Tools for Outside Sales Reps
For outside sales reps, the road can sometimes feel more familiar than home. Traveling has a lot of benefits: getting to visit new places, meet new people, and try new things....
August 13, 2018
Learn the Latest Leads Trends at LeadsCon 2018
Are you ready for a supercharged, educational event that welcomes you to roll-up your sleeves, and learn the latest trends and best practices in the most effective and...
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August 7, 2018
5 Systems Integrations You’ll Need For Successful B2B Ecommerce
Traditionally, wholesale businesses have focused on phone orders and in-person sales. Yet more and more businesses are realizing that in order to be successful in the current...
July 31, 2018
What Does Real-Time Mean in Retail?
We are living in an “instant gratification” era, and the way we shop is evolving. Big box retailers like Amazon and Next are proving every day that consumers can have...
July 19, 2018
The 3 Types of Data Winning Mobile CRMs Will Give Your Team
Mobile CRMs have emerged as an alternative to traditional desktop platforms for sales teams that spend most of their day on the road and out of the office. These field teams...
July 11, 2018
The 2018 Salesforce State of Sales Report: Major Conclusions
Salesforce has long been a market leader in CRM technology, but they’re also pretty good at research and customer support, both of which fuel their overall popularity with...
July 10, 2018
Play Your Way To Business Gains at GamiCon 2018
Gamification is a huge buzzword right now, and for good reason. While it can seem confusing, the concept behind gamification is actually, quite literally, fun. I think...
June 22, 2018
3 Ways CRMs Help Contractors Get More Organized
Could a CRM help your contracting business thrive through better organization? Our vote is a hearty absolutely! ...
June 20, 2018
3 Ways to Become a Better Leader and Increase Productivity
The subject of leadership has been extensively studied over the years. The days of micromanaging employees are mostly long gone, at least when looking at ways to motivate your...
May 30, 2018
Total Cost of Ownership in Technology: The True Cost of Implementing...
Investing in software for your business is a critical, yet sometimes substantial expense. This article is going to help you understand the true cost of implementing your...