Key takeaways

  • Attrition happens when employees leave and their roles remain unfilled, shrinking the company’s workforce over time.
  • To calculate the standard attrition rate, divide the number of employees who left and weren’t replaced during a specific period by the average number of employees in the same timeframe, then multiply the result by 100.
  • Tracking attrition supports workforce planning, budgeting, and retention strategy.
  • Modern HR software lets you track attrition over time, but you can also use our free attrition rate calculator below to compute the attrition rate.

What is attrition rate?

Attrition rate measures how many employees leave a company over a period of time. It gives a glimpse into your company’s overall health, such as the strength of your hiring and retention efforts. It also aids in strategic human resources (HR) processes, such as workplace planning, succession planning, labor cost management, employee engagement, and recruitment.

Some call it erosion rate because it shows how your headcount declines. And unlike turnover, which counts all employee departures even when positions are filled, attrition focuses only on positions that remain vacant.  

I look at attrition rate as a signal. It tells you how your company is evolving. Are you scaling down intentionally? Losing key talent without backfilling? Or, cutting costs through unfilled exits? The number reveals more than just movement; it reveals strategy (or the lack of it). 

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Attrition rate and HR metrics

Attrition rate is one of several critical metrics your HR department should track over time. Learn more about various people processes and data to track in our HR metrics series:

How to calculate attrition rate?

You can calculate your attrition and turnover rates by dividing the total number of employee departures by your average employee headcount and multiplying that by 100. This gives you the attrition percentage. 

To get an accurate number, make sure the numerator and denominator cover the same timeframe. This can be monthly, quarterly, or annually.

For the more nuanced version of attrition, only consider the number of employees who left and were not replaced before dividing that by your average headcount.

Attrition rate =

Number of employees who left and weren’t replaced in a timeframe


Average number of employees in the same timeframe

x 100

Understanding how to manually calculate attrition rate gives you deeper insight into your workforce trends. Once you’ve got the formula down, it’s easy to spot changes over time and explain the numbers behind them. And if you’d rather skip the math, use the calculator below. 

Attrition rate calculator



Adjusting the formula also allows you to examine attrition from various angles. The math stays the same, but you can tweak your inputs based on what you want to learn. 

Attrition rate examples

This is for determining the attrition rate for a 12-month period. Let’s say five employees left over the last 12 months, and those roles weren’t filled. Your average employee headcount during that time was 75. The attrition rate formula is:

(5 employee exits / 75 average headcount) x 100 = 6.67%

That’s your annual employee attrition rate. It’s not overly high, but if it trends up or hits one department harder than others, it’s worth taking a closer look.

This allows you to measure attrition among employees hired within the last 30–90 days. For example, you hired 20 employees in the last 90 days. Four left during that same window, and those roles remained open. To calculate your attrition rate, use this formula:

(4 new employee exits / 20 hires) x 100 = 20%

Tracking early attrition is important because it lets you know if your onboarding program is effective. A Nectar survey found that 29% of employees leave within their first 90 days. When that happens, you’re not only losing talent, you’re also eating the cost of recruiting, onboarding, and new hire training all over again.

In this scenario, let’s say you’re trying to calculate your attrition rate over the past quarter but don’t have the average number of employees handy. You can manually calculate your employee average using your payroll data instead.

For example, you pay employees semi-monthly. For the past quarter, you had six payrolls (two payrolls per month times three months), and have these headcounts across those pay periods: 21, 20, 21, 20, 20, and 18. In that same period, two employees left and were not replaced.

To compute attrition, start by identifying your average headcount. You can do that by adding the number of employees in each pay period and dividing the total by six. 

(21 + 20 + 21 + 20 + 20 + 18) / 6 payrolls = 20 average headcount

Then, use the standard attrition rate formula.

(2 employee exits / 20 ave headcount) x 100 = 10% 

Types of attrition

While it’s important to know your company’s total attrition rate, the overall number rarely tells the full story. Breaking it into categories gives you a more granular look at the different causes of attrition, allowing you to craft targeted approaches to improve the company culture and workplace. 

There are four types of attrition: voluntary, involuntary, internal, and demographic-specific. Understanding what type of attrition you’re seeing can help you decide whether your attrition rate is expected, healthy, or a red flag.

Voluntary attrition is the result of employee-initiated separation due to:

  • Resignation.
  • Retirement.
  • Relocation.
  • Personal reasons.

Voluntary attrition is one of the most important categories to monitor since it can indicate more serious problems within your company. For example, high voluntary attrition rates could point to issues like:

  • Negative company culture.
  • Lack of career development or advancement opportunities.
  • Unsafe work environment or practices.
  • Unclear work expectations.
  • Poor compensation and benefits.

Read more: The 7 Warning Signs of an Unhappy Employee

Conducting exit interviews when employees leave is one way to gain insight into the reasons behind voluntary attrition and build plans to address it. HR systems can also help you develop a proactive strategy, especially those that use artificial intelligence (AI) in HR features, like reporting and analytics. Some HR software, like Bob, offers AI-driven insights to pinpoint employees at risk for attrition so you can take steps to retain them.

Bob displays two pop-up windows; the first shows an employee named Izabella Davis' picture and demographic data, like start date and job title; the second shows Izabella's attrition indicators, like personal info, team, career development, manager, and position, with red, orange, or green dots next to each to indicate high, medium, or low attrition risk, respectively.
Bob breaks down the risk factors associated with employee attrition, such as career development, tenure, performance, and personal information, for more tailored retention action plans. Source: HiBob

Involuntary attrition is attrition from employer-initiated separation, including:

  • Employee terminations.
  • Layoffs.
  • Eliminated positions.

Outside of dismissals for cause, involuntary attrition can result from changes to your business, industry, or market that lead to downsizing or cost-cutting measures.

Also Read: 

Tracking this type of attrition can reveal workplace or leadership issues before they escalate. High involuntary attrition signals deeper problems, damages staff morale, and disrupts productivity. With BambooHR, you can run reports that filter separations by reasons, including terminations, to spot patterns quickly and address root causes.

BambooHR displays an employee turnover dashboard with a vertical bar chart of termination reasons by month plus doughnut charts with detailed views of terminations by reason, manager, and length of service.
BambooHR’s reporting tool lets you filter separations by termination type and reason. Source: BambooHR.

Internal attrition occurs when you don’t backfill a position following promotions, demotions, and role or departmental changes. High internal employee attrition is a concern if it causes inequitable work distribution or production bottlenecks from a lack of talent in the roles employees left.

Demographic-specific attrition occurs when employees from a particular group leave your organization. Gender-based attrition, for example, looks at attrition based on gender groups. If your attrition rate is higher for folks who identify as female or non-binary, that could indicate a problem with diversity, equity, and inclusion (DEI) in your company.

You can track similar rates for other employee demographics, like race, age, ethnicity, geography, or employment information, to understand how your business practices affect various groups. Layering your attrition data with performance data can also provide a look into attrition causes.

What are the causes of attrition?

Six icons representing inadequate pay or benefits; personal reasons; unsupportive workplace culture; limited growth and development opportunities; poor work-life balance; and lack of feedback, recognition, and rewards surround a hexagon with the title “Reasons for Voluntary Attrition.”

There are several causes of attrition, many of which are natural and not necessarily negative. For example, employee relocation and retirement are examples of attrition beyond your control. 

Attrition due to layoffs or company restructuring could also be natural as companies learn to be more productive with fewer staff. One example is using machine automation to handle repetitive tasks previously managed by a human being.

However, you should still examine the voluntary reasons for employee departures, especially if high voluntary attrition is affecting your company’s success. The table below highlights some of the most common reasons for voluntary attrition and possible solutions.

Attrition cause

Solution(s)

Inadequate pay or benefits

  • Regularly compare your total rewards package against industry benchmarks to remain competitive.

Limited growth and development opportunities

Lack of feedback, recognition, and rewards

  • Require frequent 1:1s between managers and direct reports.
  • Provide a platform to support spontaneous peer-to-peer recognition.
  • Implement a reward program.

Poor work-life balance or work overload

  • Train managers on equitable work distribution.
  • Review workload distribution and manager capacity.
  • Provide clear work start and stop times
  • Offer flexible schedules and wellness programs.

Unsupportive workplace culture

  • Conduct frequent workplace surveys.
  • Develop action plans to address the feedback, such as implementing DEI committees or employee resource groups (ERGs).

Personal reasons

  • Wish the employee the best — employees leaving due to life changes or external factors unrelated to work are often beyond your control.

How to reduce high attrition rates?

Some of the quick fixes, like benchmarking pay, improving workloads, or boosting recognition, were covered in the above section. Those are important, but they work best when paired with longer-term retention strategies.

Start by collecting data from multiple sources, such as exit and/or stay interviews, engagement surveys, and performance trends. Use those insights to set priorities. Some HR software, like Lattice and its AI-powered tools, can even help you identify issues by tracking shifts in sentiment, recognition patterns, or gaps in manager interactions.

Amid an evolving labor market, about 38% of employees may leave their roles this year, signaling a significant attrition risk even as quit rates show signs of easing. To stay ahead, many employers are adopting data-driven strategies and advanced predictive models to monitor attrition in real time and proactively design targeted retention programs.

Lattice team report showing survey results and top comments trends.
Lattice’s reporting tools allow you to see what’s driving your team’s engagement, spot common feedback trends, and year-over-year improvements in one clear view. Source. Lattice.

You can also reduce attrition by optimizing the stages of the employee life cycle. For example, you can:

  • Offer the right compensation, benefits, and support in onboarding.
  • Train managers to be effective leaders and mentors in development.
  • Foster employee engagement activities in retention.

These can all improve employee morale and job satisfaction, increasing the likelihood that they will stay with the company longer.

How high attrition impacts your business

Attrition is normal, but an abnormally high number of employees leaving could indicate something more serious, like stagnating growth. While thresholds vary by industry, anything over 20% is generally considered high. 

It’s best to compare your attrition rate to others in your field and factor in your company size. You can use the U.S. Bureau of Labor Statistics quit rate data as a starting point.

In addition to hurting team performance, business outcomes, and your employer brand, some consequences of high attrition include:

  • Increased recruiting and onboarding costs: Replacing an employee can come with a hefty price in both money and recruiter time. You can expect to spend, on average, approximately $4,700 per role, according to a 2025 Manatal report, with high-demand positions costing around $6,000 to over $12,000. 
  • Loss of institutional knowledge: When people leave, you lose their know-how. If the new hires or remaining employees aren’t as skilled, this can lead to stalled projects.
  • Lower morale and engagement: Frequent employee exits can stir up uncertainty and destabilize the team. That chips away at team morale, which could lead to reduced staff productivity or additional attrition.   
  • Slower project delivery and decisions: Gaps in staffing slow everything, from projects to everyday tasks and big decisions. This delayed momentum costs time and money.
  • Burnout risk spikes: When attrition leaves teams short-staffed, the remaining employees often have to pick up extra work. That sustained pressure can quickly drain staff energy and increase their stress levels, creating a cycle that drives even more people out.

Regularly tracking your employee attrition rate helps avoid these ripple effects. When used alongside turnover and retention metrics, attrition shows a fuller picture of your workforce trends.

Attrition vs turnover

Many companies use these terms interchangeably, and their formulas are similar to each other, but they aren’t the same. Two factors set them apart: time and replacement.

  • Attrition rate looks at whether roles are replaced after employees leave, typically over a longer period. It’s a strategic measure for spotting structural issues, like how large-scale changes can affect staffing levels. Think of it as your company’s erosion rate. 
  • Turnover rate tracks how many employees leave in a short time period, regardless of whether the roles are refilled. It’s also possible to have high turnover rate but a low attrition percentage. Businesses in the retail or restaurant industries often have high turnover but stable attrition because vacant positions are filled quickly. Another term for turnover rate is churn rate. 
AttritionTurnover
Refilled roles?NoYes
DurationLong-term changesShort-term movement
ImpactStrategic workforce size and structureOperational staffing needs
Also known asErosion rateChurn rate

Also Read: 6 Strategies to Reduce High Employee Turnover

Attrition vs retention

Attrition tracks how many employees leave, while retention measures how many stay over a set period. They offer two ways of viewing the same data. For example, if you have a high attrition rate from many people leaving, you might have a proportionally low retention rate.

The difference is in the focus. Leaders may watch attrition to gauge readiness for growth, while HR teams look at retention to measure how well their people strategy is keeping employees engaged.

AttritionRetention
What is tracked?Employee exits where roles are not filledEmployees who stay over a given period of time
FocusWorkforce reductionWorkforce stability
Strategic useWorkforce and succession planningEngagement and employee experience tracking

Also Read: How to Engage Employees in the Workplace

Attrition rate FAQs

Attrition rate is a key HR metric that helps you spot retention issues early and understand the costs of losing employees. It also allows you to see patterns, either by role, department, or attrition reason, that can guide your recruiting, training, and engagement strategies.

A healthy attrition rate for most businesses typically falls between 10% and 15% annually. However, the ideal benchmark varies by industry, location, and company size. To determine your “healthy” range, compare your data against industry benchmarks from professional associations or the Bureau of Labor Statistics.

Most HR teams track employee attrition quarterly and annually to spot both short-term shifts and long-term trends. Quarterly calculations help identify emerging issues like onboarding failures, while annual attrition rate computations give a broader picture for strategic planning.

You can’t prevent all attrition, nor should you. A certain amount of employee attrition opens up room for growth, reduces stagnations, and supports DEI goals by bringing in new talent. However, you can reduce unhealthy attrition by keeping employees engaged, providing clear growth paths, supporting strong leadership, offering flexibility, and recognizing staff contributions.