Faithe J. Day, Ph.D.

Go-to-market software helps revenue teams identify the right buyers, coordinate sales and marketing activity, and measure what turns into pipeline. In my analysis, the most important distinction is not whether a tool says “GTM” on the label. It is whether the software helps one team complete one motion, or whether it connects multiple teams, data […]

Compare the best AI prospecting tools for 2026. See why ZoomInfo is our top pick and how Apollo, Clay, Cognism, and LinkedIn Sales Navigator compare on features, pricing, and best-fit use cases.

Learn what an AI SDR is, which sales development tasks AI SDR tools can handle, where human reps still matter, and how to evaluate the right platform.

The best Zoom alternatives are RingCentral for unified communications, Webex for large meetings, Dialpad for AI tools, Nextiva for customer communications, and Microsoft Teams for instant messaging.

Explore lead generation best practices for choosing services, improving lead quality, using accurate data, and converting qualified prospects into customers.

Lead generation tools help businesses attract, identify, capture, qualify, and route potential customers. Instead of relying on manual prospecting or disconnected spreadsheets, these tools give sales and marketing teams a more repeatable way to build a pipeline. While the right lead gen tools can help you find better-fit prospects, prioritize high-intent buyers, and automate follow-up, […]

After reviewing six top platforms, I found Fax.Plus to be the best online fax service for businesses seeking security, extensive features, and compliance.

Ready to give your website an edge? Check out the best artificial intelligence website builders that can help you build a website for your business fast.

The best AI answering services are Abby Connect AI for most businesses, Synthflow AI for enterprise security, Smith.ai for lead qualification, Goodcall for customizable agents, and Rosie for industry-specific service.

Discover how voice analytics helps call centers improve customer experience with real-time insights, sentiment detection, QA automation, and CX trends.

The best customer experience platforms are Zendesk for overall CX management, Salesforce for CRM integrations, Freshdesk for growing teams, Qualtrics XM for experience management, and NICE CXone for omnichannel support.

Every day, my inbox brims with enticing promotions and eye-catching events all centered around the buzzword “agentic AI.” It seems like everyone is talking about how AI agents in telecommunications are on the verge of transforming our workspaces or offering step-by-step instructions for seamlessly integrating these tools into our daily routines. But amidst all the […]