Faithe J. Day, Ph.D.

The best Skype alternatives are Zoom Phone for video-first communication, RingCentral for large organizations, GoTo Connect for global calling, Nextiva for digital engagement, and Ooma for standalone phone service.

Revenue intelligence is the process of collecting, analyzing, and acting on sales, customer, and buyer data to improve revenue decisions. Instead of relying only on rep updates, static CRM fields, or disconnected reports, revenue intelligence gives sales and revenue teams a clearer view of what is happening across the pipeline and what to do next. […]

Sales engagement is how sales teams interact with prospects and customers at every touchpoint in the buying process. It includes the emails, calls, meetings, social messages, follow-ups, content shares, demos, and other interactions that help move a buyer from initial interest to a closed deal. Strong sales engagement is not just about contacting more people. […]

Sales pipeline management software should do more than show where deals sit in your CRM. The right platform helps sales teams prioritize opportunities, identify stalled deals, forecast revenue, automate follow-up, and understand which activities actually move prospects toward a closed deal. That matters because pipeline problems are rarely caused by a single bad deal. More […]

Compare the best RingCentral alternatives for 2026, including pricing, key features, use cases, and guidance on choosing the right VoIP provider.

Looking for the best cloud phone systems of 2024? See our top picks based on features, pricing & ease of use.

A lead generation platform helps businesses identify, capture, qualify, and manage potential customers. For B2B sales and marketing teams, the right platform can make it easier to find high-fit accounts, collect accurate contact data, track buyer interest, and move prospects into the right sales or marketing workflow. In my experience evaluating sales and CRM software, […]

Compare the best VoIP systems for small businesses in 2026. RingCentral is my top pick, but the best choice depends on budget and features.

Compare the best Dialpad alternatives for 2026. Vonage is my top pick, but the right choice depends on calling, video, and support needs.

The best free VoIP services are Microsoft Teams for team communication, Google Voice for business phone numbers, WhatsApp for entrepreneurs, Linphone for open-source customization, and TextFree for North American users.

The best Vonage alternatives are GoTo Connect for international calling, Zoom Phone for low-cost VoIP, RingCentral for unified communications, Nextiva for customer experience, and Ooma for straightforward phone service.

Sales intelligence is the data, tools, and processes sales teams use to identify the right prospects, understand buyer needs, prioritize outreach, and improve sales conversations. For B2B teams, sales intelligence helps reps move beyond basic contact lists by adding context such as company size, industry, and buying intent. In my experience evaluating sales software, the […]