July 6, 2016
How HR Software Can Improve Performance Management
A 2015 study by WorkplaceTrends found that only 52 percent of companies conduct annual performance reviews. Other studies suggest that 45 percent of HR professionals don't...
Aleks Peterson
Aleks Peterson is a contributor to the TechnologyAdvice blog.
Articles by Aleks
June 22, 2016
Namely vs. Zenefits: Choosing the Right HR Software
Human resources software is anything but immune to this decade's surge of cloud and mobile innovation and the software-as-a-service revolution. Modern solutions are more a...
May 27, 2016
Integrated Platforms Are the Future for Healthcare Providers
It's nothing new to say that healthcare has lagged behind other industries when it comes to technology. It took government incentives to get physicians to widely adopt...
May 25, 2016
Slack vs. HipChat: Choosing a Messaging App for Your Team
Over the past several years, thousands of companies have adopted cloud-based messaging platforms to improve team collaboration and replace or supplement email. These platforms...
May 3, 2016
How Gamification Can Improve Sales Efficiency
This article is a guest contribution from Shawn Goldsmith, founder of Markarie, a sales and marketing consulting firm that specializes in demand generation, lead generation,...
April 22, 2016
Shortel vs Avaya: A VoIP Software Comparison
We’ve come a long way from copper landlines and fax machines. Modern communication tools give businesses the ability to engage with customers and collaborate between teams...
September 29, 2015
What is DTM, and Where Did it Come From?
It feels silly to talk about anything “digital” as though it were a new thing . . . as though every business in the world hasn’t already digitized and automated all of...
September 14, 2015
Freshdesk vs. Zendesk: Which is Better for Modern Support Teams?
Any good company knows that selling is only half the journey. If you want to keep customers happy (and loyal, and profitable), you need to help them solve problems, which...
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April 14, 2015
What Is Field Service Management?
On the wings of mobile innovation and affordable, software-as-a-service (SaaS) deployment options, field service management (FSM) software has been expanding its following....
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February 6, 2015
Salesforce Sales Cloud: Looking Under the Hood
Salesforce Sales Cloud could be viewed as the Cadillac of customer relationship management (CRM) software. Last year, the company took in over $3.6 billion in subscription and...
November 21, 2014
How to Negotiate a CRM Contract
Key takeaways Think of the contract as a roadmap for your relationship with the software provider, with detailed directions for how it will be installed and operated throug...
November 19, 2014
The Real Dangers of Shadow IT
Shadow IT is exactly what it sounds like: workplace technology that hides in the darkness — unseen, unapproved, and possibly dangerous. Sometimes referred to as “stealth...
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November 3, 2014
Five Small Retail POS Systems with CRM Features
Larger corporations have been practicing customer relationship management (CRM) for years by using databases and CRM software in their service departments. Small retailers, on...
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October 29, 2014
Better Than a Compass: 4 Geolocation CRM Apps for Salespeople
Geolocation (essentially pinpointing an item or person's location) is still a new technology, but it's already shaping the marketplace in far-reaching ways. Foursquare, one...
October 27, 2014
How Small Practices Can Negotiate Better EHR Contracts
With the deadline for incentive payouts under the HITECH Act (Health Information Technology for Economic and Clinical Health) only a couple years around the corner, small...