Expertise

• IT Operations & Management: Led teams of programmers, cybersecurity professionals, and network infrastructure personnel, ensuring efficient IT operations.
• Cybersecurity & Networking: Worked closely with cybersecurity teams for over two decades, overseeing network security and compliance.
• Application Programming: Contributed to the Y2K conversion project, ensuring mainframe programs met compliance standards.
• Technical Documentation & Training: Authored a 116-page user guide for military personnel and developed PowerShell scripting solutions for Active Directory reporting.
• Business process management
• Operations management
• Website development software
• Networking

Education

• B.S. degree in Business Information Systems from San Diego State University in 1991
• Active CompTIA Security + (ce) since 2011
• Active Network +(ce) since 2015
• Earned a certificate of proficiency in Web Development with an emphasis in
• Java/Open Source from Palomar College in May 2016
• Earned a Technical Communication certificate from the University of California San Diego in December 2020
• Completed preparatory CCNA course

Highlights

• Developed a user’s guide for IT customers at a military installation
• Received several outstanding performance recognition awards for managing a section that successfully supported military customers.