May 17, 2023
Top Cybersecurity Challenges & Solutions (2023)
Key takeaways: Conducting a cybersecurity assessment allows businesses to address their specific cybersecurity vulnerabilities. Annual cybersecurity awareness tra...
Don Hall
Don Hall has been employed as an IT Manager/Supervisor in the U.S. Government for over twenty years. He has managed programmers, cyber security, and infrastructure/networking personnel during his management career. He currently works as an IT Operations Officer, which requires him to have general knowledge on various IT topics to better assist Command in making informed decisions or recommendations on behalf of customers.
Articles by Don
May 16, 2023
Common Data Quality Issues & How to Solve Them (2023)
Key takeaways: Common data quality issues include inconsistency, inaccuracy, incompleteness, and duplication, which can severely impact decision-making processes. Solvi...
May 8, 2023
CRM Data Entry: Everything You Need to Know (2023)
Key takeaways CRM automation tools will improve the customer experience and make the sales staff more productive. Bad data is a threat to the productivity that a CRM ap...
April 19, 2023
How to Design a Powerful BI Dashboard (2023)
Key takeaways A quality BI design informs an audience with the appropriate information requested, Intuitively tells a story, and includes a call for action. Great BI da...
April 12, 2023
AI & Machine Learning in IT Service Management (2023)
Key takeaways Artificial intelligence helps ITSM software deliver IT services faster by automating time-consuming tasks that reduce completion timelines. AI-based ITSM ...
April 4, 2023
What is Customer Service Management?
Key takeaways Information technology service management (ITSM) software can facilitate better customer service for businesses. Converting normal changes to standa...
March 17, 2023
Benefits of SaaS: Unlock Business Potential in 2023
Key takeaways SaaS vendors offer subscription plans that allow a company to operate quickly in a specific Line of Business (LOB).The SaaS application is only as good as the...
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March 10, 2023
Cost Savings & Benefits of Cloud Computing
Key takeaways Not all cloud computing and deployment models will generate cost savings, so businesses must understand their intended purpose before choosing a cloud computi...
February 21, 2023
How Can Technology Improve Productivity in the Workplace?
Success can be defined in many ways depending on the business. Project managers and other managers can improve productivity by optimizing business processes through state-of...
February 16, 2023
Looker vs. Tableau: An In-Depth Data Analysis Showdown 2023
Key takeaways: Tableau specializes in creating visualization dashboards and has pre-made templates. It’s cost is based on a per-user license and is ideal for smaller bus...
February 15, 2023
Cloud Storage vs. Local Storage
Key takeaways Local storage or a private cloud solution requires a business to maintain an entire IT staff.Have a comprehensive Service Level Agreement (SLA) that covers an...
February 10, 2023
Role-Based Access Control (RBAC) vs. Attribute-Based Access Control ...
Key takeaways RBAC is a more straightforward access management rights tool to set up and implement as long as defined roles are permanent. RBAC cannot block employees ...
January 20, 2023
Structured vs Unstructured Data Comparison 2023
Key Takeaways Structured data is stored in a schema, a plan of how the data will be stored and used by software that manipulates structured data. Unstructured data is n...
January 18, 2023
Technology Adoption Curve: Guide to the Five Stages
Key Takeaways The five stages of the adoption curve can be included as milestones or added on a critical path for the five types of employees.Including the adoption curve i...