Top BPM software recommendations of 2022
1 Paper Street Scheduler
Automate your work order scheduling in NetSuite! Paper Street Scheduler is equipped with drag-and-drop work order scheduling and scheduling individual operations across multiple work centers. Quickly and efficiently view the status of all your work orders across all work centers with color-coded visual cues that are configured by you.
Paper Street Scheduler can transform your scheduling and save thousands of labor hours per year through intuitive interfaces and best-in-class feature set.
2 Camunda
Camunda helps orchestrate complex business processes that span people, systems, and devices. With Camunda, business users collaborate with developers to model and automate end-to-end processes using BPMN-powered flowcharts that run with the speed, scale, and resiliency required to compete in today’s digital-first world. Hundreds of enterprises such as Allianz, ING, and Vodafone design, automate, and improve mission-critical business processes with Camunda to drive digital transformation.
3 Kintone
Map out your steps, assign tasks, and automate the tedious stuff so everyone’s always on the same page. And changing workflows takes just a few clicks, so your processes can evolve as quickly as your business.
4 HighGear
HighGear—the leading, enterprise-grade no-code workflow management platform.
Everyday business users can build custom workflow applications for teams of 25 to 25,000, without writing code.
Industries such as financial services, energy and government rely on HighGear to quickly and radically streamline operations, improve visibility and meet compliance requirements.
5 Intellect
Intellect is a provider of Cloud BPM software built for a mobile world. Intellect is focused on delivering fast ROIs, and delivers results for mid-sized businesses and departments of large enterprises seeking fast time-to-value. With Intellect, you don't need to be a business process management genius. The Intellect 8 BPM Platform lets users create and manage enterprise apps that include advanced workflow, smart forms, custom reports, and integration capabilities.
6 WorkflowGen
WorkflowGen is a management software and BPM solution that accelerates workflow automation and business process digitization. The WorkflowGen .NET workflow software offers a low code environment to maximize the efficiency of process designers and developers. You can automate any type of human and system-based enterprise process within a battle-tested infrastructure. The system offers users the ability to customize and integrate workflow apps to meet user requirements.
7 Flokzu
Use the Flokzu cloud to document workflows between individuals or teams. It can be the single version-of-truth for every form, document, or essential file and the Flokzu platform is easily searchable. The custom workflow builder is simple and you can finish a workflow in minutes. Flokzu can put your recurring tasks on autopilot, and once you’ve invited your team and established custom rules to manage or delegate tasks, the system can take care of the rest.
8 IntelliO
IntelliO is a CRM and BPM system that provides a suite of tools to improve sales and customer engagement while also increasing business efficiencies through task and workforce automation. IntelliO’s BPM software allows you to visualize and automate your processes and can be customized for any business sector. Monitor advertising campaigns, manage contacts and leads, track sales, qualify customers, produce quotes and invoices, and manage on-going customer communications with IntelliO.
9 Comindware
Comindware Tracker is a no-code software that can be implemented as a standalone project tracking tool, or it can be deployed alongside Project or Team Network to provide a more comprehensive solution to project management processes. Comindware Tracker excels at building processes and templates for business process management, and supports various roles and departments, including IT operations, finance, administration, human resources, marketing, sales, and much more.
10 AgilePoint NX
AgilePoint NX is a low-code, application that lets non-programmers build, deploy, and manage software assets entirely in the cloud. The product consists of an App Builder, an eForm Builder, a field-mapping utility, and reporting and analytics. AgilePoint NX also allows the building of different types of applications such as multi-tenant SaaS apps, IoT apps, and mobile apps. It can be used to build simple form-based and workflow-based apps, as well as composite Line of Business systems.
11 Appian
Appian is a low-code automation software development platform that enables organizations to rapidly develop powerful and unique applications. It provides low-code development for business process management, data management, collaboration, and mobility. It integrates work automation with data management and native mobility. With Appian, all data, processes, documents, and collaborations are in one environment, on any device, and are integrated through a simple social interface.
12 Nintex
Nintex is an end-to-end process management and workflow automation platform. It provides digital solutions that replace and streamline traditional paper-based methods. Nintex Workflow Automation allows business users up to enterprise level to fully automate workflow and content processes so that all employees and shareholders can connect, collaborate, and work more efficiently. The software hosts the system within the cloud and centralizes access for multiple platforms.
13 IBM Cognos Analytics
IBM Cognos Analytics enables users to make informed and insightful decisions with speed and accuracy. It encourages businesses to build and configure reports and dashboards on their own. At the same time, it provides IT with a proven and scalable platform which can be implemented both on premise or in the cloud. Cognos Analytics gives users formatted and interactive dashboards with custom visualizations for users to make anywhere, anytime from any device.
14 ProcessMaker
ProcessMaker is a low-code Business Process Management and workflow software solution. It allows companies to design, run, report, and improve business processes. This online software program automates form-based and approval-driven workflows and improves the way information flows between data and systems. In particular, it provides an intuitive, drag-and-drop interface designed to make it easier for business analysts to model approval-based workflows.
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Businesses looking to streamline their operations often find themselves researching business process management (BPM). For the last 50 or so years, only enterprise management consultants, solution architects, business analysts, and other highly skilled, highly trained individuals have attempted BPM as a discipline. But today, the best business process management software makes this somewhat arcane discipline more accessible to every business, not just large enterprises with deep pockets.
BPM helps businesses quickly and easily map out their workflows in an electronic environment — they get the benefit of seeing the big picture of their processes in an environment where they can model changing business scenarios. Furthermore, many BPM software suites can enable the integration of business processes and applications from across the company, acting as the engine block to the component parts of CRM, ERP, accounting, and others.
This guide contains an overview of what you can expect when you’re shopping for BPM software. To get a list of BPM software vendors tailored to your business needs, use our Product Selection Tool. Click on the banner at the top of the page to get started. After answering a few questions, you’ll get a short, unbiased list of BPM software that will work for your business.
Best BPM software for 2022
Each of the software tools listed in this chart feature an excellent visual workflow chart that lets you map out your processes and easily change them with a drag-and-drop editor. Additionally, each vendor offers cloud-based BPM options, so you won’t have to free up server space to have it on-premise.
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What is Business Process Management software?
Business process management software helps businesses map workflows, automate key processes, and streamline operations. It is a term used for software systems that model, map, and/or automate most or all of a business function or process. BPM software identifies and eliminates areas where bottlenecks occur, makes your day-to-day operations run smoother, and ensures that all of the people involved in your processes are being effective.
BPM software overlaps with other software verticals including project management software, professional services automation tools, and salesforce automation systems. For example, a project-based business that uses a popular solution like Wrike, Mavenlink, or LiquidPlanner can use their project management software to map out their entire workflow, building visualizations for key processes and making progress and problems more visible to the entire team. While BPM professionals will draw a distinction between a project and a process, companies can use some types of project management software to design repeatable projects.
Major features of BPM software
Each BPM software should at least have the below features included. Depending on your industry, you may care more about some additional features, but these are helpful no matter what industry you’re in.
Document management or sharing
While systems like Google Drive and Dropbox have made document sharing less of a requirement within BPM software, everyone on a team needs access to the same documents for processes to be successful. The BPM you choose should at least integrate with these systems, so you can sync files and keep everyone on the same page.
Email integration
Your team members use email to contact suppliers, clients, and partners, which makes email integration an important part of your BPM software. Keeping approvals and important requirements in the same place as the process keeps you organized and ensures your process meets all the specifications.
Visual workflow map
Having a visual representation of your processes is important to making sure everyone understands them. Most BPM software includes a drag-and-drop editor that makes it easy to create and change processes as needed.
Cloud-based software
While you may elect for an on-premise option, cloud-based software ensures regular backups of your processes and data. Your on-premise server space is limited, so if you don’t absolutely need an on-premise BPM, you’re probably better off choosing a cloud-based option.
Mobile accessibility
As more work is done remotely and on the go, everyone on your team needs to be able to log into your BPM through their mobile device. Choosing a BPM software that offers mobile access will keep your projects moving along quicker and reduce any delays or downtime due to important people being unable to access the data.
Benefits of BPM software
Business process management software provides a centralized space to manage your business’s processes and ensure efficiency among your employees and technologies. Some benefits you can expect from BPM software include:
- Reduced operating and training costs
- A more cohesive business strategy
- Scalable and manageable processes
- Easy to change processes as laws and regulations change
- Customizable process charts that fit your company’s needs
- Better understanding among team members of their role in the process
Reduced operating and training costs
By using a BPM, you can streamline and optimize business processes, creating less waste and fewer redundancies. You’ll be able to finish projects quicker and reduce the amount of resources you use. These systems can also increase the amount of work you can get done without hiring more people, saving on labor and training costs.
A more cohesive business strategy
Using a BPM system allows you to create clear business processes that work together towards your overarching business goals. When your IT and sales teams’ processes are leading towards the same goals, it’s easier to achieve them faster and with greater success. With clear processes in place, your team will have a better idea of what they’re working towards and can be more engaged in the process.
Scalable and manageable processes
BPM systems clearly lay out your processes and show you every aspect of your projects to ensure everything is running smoothly. When something isn’t working, it’s easier to spot where the holdup is, so you can get things running normally faster. Plus, as your business grows, you’ll be able to scale your processes and increase scope with little delay.
Easy to change processes as laws and regulations change
In heavily-regulated industries, rules and regulations are always changing, and your processes need to be able to change with them. BPM systems with a drag-and-drop editor for their visual workflow maps make it easy to change processes as necessary and ensure that all laws and regulations are being followed.
Customizable process charts that fit your company’s needs
Many BPM software options offer customizable process maps to help you completely outline your business’s procedures. Pre-made charts can often cause more issues because they don’t fit the way your company works, even if they seem like the easier option upfront.
Better understanding among team members of their role in the process
BPM software makes processes easy to see and understand for every member of your team. Because of this, things are less likely to fall through the cracks because each of your employees will know their roles and responsibilities in the process.
BPM software purchasing considerations for enterprises
In order for enterprise companies to remain profitable, they need to streamline processes wherever possible. With the rapid growth that many enterprise companies experience, they need to consider a BPM system that covers as many pieces of their business as possible because they won’t have as much time to focus on upgrades later.
Customization
Choosing a BPM software that offers customizable workflows will help these companies create the processes that meet their exact needs, rather than having to force a pre-made process to fit. To get all of the functionality your business needs, you might consider choosing a BPM system that caters to your specific industry, rather than a more generic one.
Customer support
Customer support is also going to be a key factor in success with the BPM software. Generally, large companies don’t have a lot of downtime before they start losing money, so choosing a BPM software with quality customer service is key to reducing any delays during implementation. Interact with a vendor’s customer support team before purchasing your BPM software.
Reliability
You’ll want to get a feel for how established the business is. If it’s a startup, make sure you talk with the people in charge and get to know the current state of the company before you decide to buy from them. References from other customers of the company can help with this.
BPM software for enterprises
BPM software purchasing considerations for SMBs
While small and medium companies may be running fewer processes than enterprise companies, getting those processes right is just as important. Choosing a BPM software with good customer service and customization options can help these companies define and streamline processes to become more efficient.
Scalability
Small and medium businesses should also ensure that the selected system is user-friendly for as many departments as possible, even though they may not necessarily need it to cover the whole business at purchase time. Choosing a BPM that your company can grow into can keep you from having to learn a whole new system as your company scales.
Budget
Budget is going to be more of a consideration for small and medium businesses, so choosing a more generic BPM software (i.e. one that isn’t industry specific) is going to be easier on the bank. While you may not get every piece of functionality you want, you’ll be able to do enough to optimize your workflow and increase your ROI. Alternatively, a lower cost might make you more willing to take a chance on a startup that offers more features than a more established business.
Cloud-based options
Because small and medium sized businesses likely have limited server space, they’ll want to choose a cloud-based BPM software. Not only will the upfront costs be cheaper than choosing an on-premise option, but they’ll also have regular data backups and better accessibility for their whole team.
BPM software for SMBs
Choosing a BPM software system
Choosing the right BPM software for your business can be tricky with so many options available. Luckily, you don’t have to handle the search alone. When you use TechnologyAdvice’s Product Selection Tool, you’ll answer a few questions and then get a short, unbiased list of vendors that will meet your company’s needs
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- Which BPM software is right for your business?
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