intelliO product overview
intelliO is a CRM and BPM system that provides a suite of tools to improve sales and customer engagement while also increasing business efficiencies through task and workforce automation. As well as having all the core features required from a CRM system, intelliO’s software is built so it can be customized to work with any business sector. Monitor advertising campaigns, manage contacts and leads, track sales, qualify customers, produce quotes and invoices, and manage on-going customer communications with intelliO’s customer relationship management features.
Pros of intelliO
intelliO’s “business rules” engine enables even complex tasks to be fully automated. Linking this functionality with tailored input screens, workflows, and documents, business owners can ensure they have complete control of their business at the click of a button, from any device. The API enables seamless integration with a number of other business tools to fully streamline operations and reduce costs whilst boosting productivity.
Cons of intelliO
intelliO has a dashboard feature, but it can be improved. The good news is IntelliO has it on their road map. While there are better dashboard solutions out there, it is possible to link intelliO with powerBI or other MI suites.
Breakdown of core features
intelliO is designed for a global economy, and the software can adapt to your company’s needs. Create quotes and invoices in any currency, as well as use their automated currency exchange rate conversion. API allows you to integrate with popular platforms and other external services to enhance functionality.
Automatically record all outgoing and incoming emails, text messages, and faxes in a single location by matching against their unique reference, phone number, or email address. Built-in mail merge allows you to keep communications personal. Generate PDFs, Word files, and even faxes from the system. Print remotely and send mail from your computer (UK only). intelliO saves every email, document, note, fax, or text message sent and received, so that you have a complete history of a customer, even if you’ve never spoken to them before.
intelliO’s BPM software allows you to visualize and automate your processes from signing up new customers to ordering new stationery. Link tasks with their communications module, enabling you to send automated messages to customers. Set provisions for escalating or switching communication styles as needed. (For example, call in person if three emails are ignored.) Task management lets you assign and view tasks. Automatic email/SMS reminders are sent to users when tasks are assigned, or become overdue. You can even compare two automated workflows to see which is more effective once imported into the system.
Alternatives to intelliO
Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.
Kintone’s no-code platform lets sales teams easily build a custom CRM to track prospect data, task handoffs, and pipeline insights in one central place. Create database apps outfitted with the unique information you need to know about your prospects–and then connect those apps with customizable workflows that let you assign and track those future customers from lead capture to close. Over 23,000 companies trust Kintone to achieve their business goals.
HoneyBook helps creative entrepreneurs and freelancers book more clients, manage projects, and get paid all in one place. With our business management software, you can automate your busy work and stay on top of all your to-dos, saving time and money so you can grow your business. It's like your own personal assistant. Small business owners and freelancers have used HoneyBook to increase their bookings and save time.
Really Simple Systems CRM helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for growing teams B2B, our CRM is super-easy to set up and simple to use - with exceptional customer service. There’s a customizable Sales CRM, plus options for Marketing and Service tools and external app integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.
(Last updated on 03/07/2022 by Marshall Bright)