Sales
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How to Negotiate a CRM Contract
Key takeaways Think of the contract as a roadmap for your relationship with the software provider, with detailed directions for how it will be installed and operated throughout its entire journey at your company.Too many CRM shoppers think of contracts as boilerplate legal agreements, and instead of carefully combing through them and safeguarding their organization’s…
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The Best Tools for Outside Sales Reps
Working on the road is difficult enough, so make sure you have all the best tools to ensure you’re organized and connected. These are the best outside sales tools.
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How To Find Decision Makers: A Guide To Navigating Titles And Gathering Company Data
Learn how to use your resources more effectively to find the right decision makers at any company. Helpful for sales and marketing professionals.
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Stop Using Excel to Track Sales Commissions
Excel is a powerful tool used by most businesses in some way, shape, or form. It allows you to congregate, track, and manipulate data to serve immediate needs or answer questions. But it was never designed to meet all of your business needs, and it certainly isn’t the best choice for processing or tracking commissions…
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The Pros and Cons of Live Chat for Customer Service Teams
Live chat is a web-based service that enables businesses to interact with website visitors in real time. This tool is widely utilized across various industries to deliver immediate customer support, address inquiries, and share relevant information with potential and existing customers. By providing on-the-spot assistance, live chat enhances the overall user experience, helps resolve issues…
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Total Cost of Ownership in Technology: Implementation
Investing in software for your business is a critical, yet sometimes substantial expense. This article is going to help you understand the true cost of implementing your software and how to avoid costly and ineffective solutions. What is Total Cost of Ownership? What’s the difference between price and TCO? “Gartner defines total cost of ownership…
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Vendor Relationship Management 101
You’re probably familiar with the field of customer relationship management (CRM). Sales and marketing have been essentially reinvented thanks to the holistic relationship view that a CRM provides. But what about a VRM? That’s not a typo – VRM stands for vendor relationship management, an important part of supply chain management. As part of our…
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What Is Order Management?
One of the greatest modern conveniences is shopping online. What’s better than finding the best deal, at any time of day, and having it show up on your doorstep – without ever putting pants on or leaving the house? It’s an ideal situation, but some businesses make it even better by facilitating: in-store pickup to…