Sales
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Simplifying the Lead Management Process
Taking the confusion out of lead management is easy with the help of the right process in place. Learn how to implement a lead management process in 2023.
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6 Common Sales Mistakes to Avoid
Want to make sure your sales team is set up for success? Read the most common sales mistakes that reps and managers make and how to avoid them in 2023.
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Best Practices for Multichannel Customer Service
Multichannel customer service gives your clients more ways to connect with your company. The level of customer service and professionalism offered should remain consistent regardless of how customers decide to engage with your business.
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CRM Data Entry: Everything You Need to Know
Accurate and up-to-date CRM data entry is critical in successful customer relationships. Learn best practices of CRM data entry with this comprehensive guide.
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The Definitive Guide to Lead Qualification
Learn the fundamentals of lead qualification and uncover the key components of a successful lead qualification process. Increase conversion rates & ROI.
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Sales Qualified Leads: What They Are and How to Find Them
Learn what makes a sales qualified lead (SQL) and how to identify potential sales qualified leads to quickly drive more informed decisions. Find out more.
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What is Predictive Lead Scoring & How Does It Help Sales?
Key takeaways The ability to quickly identify which leads are ready to buy is crucial for any salesperson. Lead scoring offers a systematic approach to ranking prospects against a scale that represents the perceived value each lead represents to the organization. Traditionally, this process has relied on a mix of instinct and experience to assign…
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Sales Games & Contest Ideas That Work
Key Takeaways Motivating your sales employees can feel impossible during a sales slump. Sales teams thrive on performance and progress, so it’s easy for the whole team to get into a rut when sales are down. That’s why experienced sales managers leverage sales games and contests — to inspire their sales teams and freshen up…
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Building a Quote-to-Cash Process
A 2012 study by Capgemini found that streamlining the quote to cash process was responsible for a 35 percent reduction in wrong or duplicate orders, and a 15 percent increase in sale volume for reps. The exact steps and their breakdowns will differ from company to company, but implementing processes and procedures to guide your…
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The Best Appointment Setting Software for Every Business
When it comes to scheduling appointments, there’s a lot to take into consideration. Book a convenient time for the client — say, Monday? Something’s come up, we need to reschedule it to Wednesday now. Actually, it needs to be cancelled altogether. Don’t forget to send out reminders so clients won’t forget! A lot of time…
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4 Data Enrichment Tools for Lead Generation
When it comes to collecting customer data and potential leads, your team does everything right: And yet, somehow, a lot of your data is still incorrect, outdated, or duplicated, even if it’s brand new. Marketo suggests that a 10 percent increase in a lead quality can lead to a 40 percent jump in revenue, but the…
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CRM Services: Customer Support Features for Small Business
Looking for the right CRM services for your small business? Compare the best customer relationship management CRM Solutions to make the right decision.
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Zoho vs Salesforce: CRM Software Comparison
In this article, we’ll compare Zoho vs. Salesforce, pitting the smaller, less expensive competitor against the market leader in cloud CRM.
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Top Sales CRM Solutions of 2023
Looking for the best sales CRM? Find out which CRM is right for you by comparing features, pricing, & user reviews of top CRM solution in 2023.
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5 Signs It’s Time to Switch Your CRM
As we all know, technology has drastically improved the way people do business. At the same time, it’s also evolving at a very quick pace — what may be considered a high-tech solution a few years ago is more than likely obsolete at this point. If not, there’s a very good chance it’s slower, and…