Information Technology
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SolarWinds Alternatives & Competitors
SolarWinds’ reputation was damaged severely in 2020, specifically with the Solorigate hacks. As a consequence, many organizations are seeking SolarWinds alternatives and investigating the company’s competitors. Why do I need an alternative to SolarWinds? In December of 2020, a SolarWinds product, called Orion, allowed as many as 18,000 SolarWinds customers to be hacked. The attack…
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AnyDesk vs Teamviewer
Small and enterprise business leaders alike need to be able to access and manage information and remote teams from anywhere in the world. The answer to this need is remote desktop applications that provide instant and secure access to personal computers and all of the devices you use through a host application. They allow you…
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Top 10 Podcasts for MSP Pros
MSP podcasts can provide managed service providers with a direct infusion of knowledge, opinions, and even music. Podcasts are quite similar to radio and can be considered an evolutionary spin-off. The best podcasts include a combination of interesting voices, interesting topics, and an understanding of good story-telling. Podcasts have become a valuable education tool for…
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4 Essential Reports for IT Managed Services
IT managed services rely on proving their value to clients, typically by giving them a high return on investment (ROI). One of the best ways to do this is by providing regular reports to your clients that show what you’re doing for them and how you’re saving them money. This guide covers the four essential…
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Healthcare IT Companies, Services & Support
Healthcare and medical processes often require the utilization of specialized tech tools. Whether it be for front desk administration or more advanced care technology, these systems keep the workflow of healthcare organizations running effectively to ensure patient safety. Because infrastructure technology is vital to these organizations, there is little room for error regarding equipment use…
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MSP Help Desk Software & Tools
Choosing the best MSP help desk software can help you elevate your customer experience and tap into a competitive edge for your business. Further, the right IT tech can help you unify the customer journey throughout all touchpoints — creating a unified process that reflects your brand, eliminates friction, and sets the stage for customer…
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Top Security Tools for MSPs and ITaaS
Cybersecurity personnel are expensive to hire and difficult to find currently with one position in three going unfilled, according to Cyberseek.org. This means many businesses are turning to managed services providers (MSPs) and IT-as-a-Service (ITaaS) solutions. MSPs and ITaaS need to have best-of-breed security solutions in order to provide the best service to their clients.…
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Communicating Cloud Migration to Customers
Cloud migration allows IT departments the ability, adaptability, and flexibility to take their organizations to the next level. The number of organizations migrating to the cloud is increasing quickly as the technology evolves. The sooner end users become knowledgeable in the cloud, the smoother a migration experience becomes. Finding the right partnership takes time and…
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Acronis Cyber Protect vs Carbonite: Top Backup Solutions
Data drives the decisions of today’s businesses, making data backup and recovery services like Acronis Cyber Protect and Carbonite indispensable for safeguarding critical data. A backup solution copies important files, applications, and more and stores that data in a safe place. If something happens to a device or network of devices, the copy is there…
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The Future of E-commerce Shipping & Supply Chain
The COVID-19 pandemic forever changed the e-commerce supply chain. To be sure, it amplified its existing weaknesses. The pandemic presented companies across all industries with an enormous challenge–or perhaps opportunity–to embrace change or quickly adapt. As more people stayed in and shopped from home, e-commerce experienced a tremendous boom and is still growing. B2B e-commerce…
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Webex vs GoToMeeting: Video Conferencing Comparison
Web-based technology has helped businesses globalize and scale in ways we never dreamed possible. At an operational level, collaboration and communication tools have been some of the most influential of the lot — especially video/audio conferencing software. Instead of depending on geographic proximity to meet and converse, people can use a simple web app to…
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5 Common Challenges of Field Service Management
In addition to the mechanical and administrative aspects of field service management (FSM), companies need effective strategies to meet customer expectations, balance the workforce, and stay profitable. In the digital age, that almost always means adopting new technology that can keep up with the business’s ever-changing needs. While each field service business is unique, FSM…
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The Best Supply Chain Management Software & Tools
Supply chain management (SCM) is often a part of a larger ERP software, but a supply chain management software should have a full set of integrations and customization tools that adapt to your process. These features help you connect your data with those of your partners: suppliers, factories, warehouses, retailers, and transportation organizations. Finding the…
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How to Choose the Best Inventory Management Software
Inventory management software is the lifeblood of any company that deals in physical assets. From the smallest microchip to cruise ships, manufacturers, retailers, service companies, and enterprise companies all need to understand and optimize their inventory levels. Inventory management software comes in as many options as there are industries who use it. This article will…
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Top Web Analytics Tools & Software
Table of contents What are website analytics tools? Compare the top website analytics tools by feature Top website analytics software Major features of web analytics tools Choosing a web analytics tool Leading website analytics software to consider What are website analytics tools? Website analytics tools help companies understand how traffic moves around their websites, interacts…