Really Simple Systems CRMProduct Overview
- About Really Simple Systems CRM
- Pros of Really Simple Systems CRM
- Cons of Really Simple Systems CRM
- Breakdown of core features
Really Simple Systems CRM product overview
Really Simple Systems CRM software provides tools for small businesses to run sales, marketing, and service in one system. Designed for small teams working B2B, the CRM is designed to be intuitive and implemented quickly, allowing businesses to train staff in minutes. If you do need additional assistance, customer service is free to all users, even after setup. Businesses can also access information via a number of Really Simple Systems’ self-service resources including tutorial videos, step-by-step guides, and in-product help drawers.
Using the integrated Marketing module, businesses can build campaigns and send newsletters directly from Really Simple Systems. Compliant with GDPR, new leads can be captures from web forms and can then be assigned to sales staff to follow up. Leads, opportunities, and values can be monitored at the campaign level, so it’s easy to track ROI and optimize marketing spend.
Pros of Really Simple Systems CRM
Really Simple Systems designed their platform with the idea that user buy-in, not features, is the biggest hurdle to success. Their platform is designed to easily implement and use, and their support team is a continual resource. Though the system is simple to use, the CRM still has features a small or medium-sized business needs to guide customers through the sales pipeline. Users are able to see key data at a glance and make informed decisions while interacting with accounts, saving time while enhancing the customer experience.
Cons of Really Simple Systems CRM
Unlike other systems, Really Simple Systems CRM currently does not feature an easy project management view which enables a user to track at a glance each stage of a project. Users are still able to track and follow a project by viewing customer activities, however, this is still a workaround against an actual feature. An alternative method for extra project management features would be to use a third-party project management solution and connect it to Really Simple Systems through their Zapier integration.
Breakdown of core features
Manage your customers, prospects, and suppliers, view all your interactions, and set tasks to follow up. Track your opportunities right through the sales process and prioritize your sales leads. Generate sales quotes, manage tasks, and organize your workload in one place. Email integration allows you to automatically capture your incoming and outgoing emails and store them in each customer’s account. Using the reporting function, generate detailed management information reports with a “drag and drop” interface.
Build campaigns and send newsletters directly from your CRM. Convert website visitors to leads and manage your interactions across every touchpoint. Plan, execute, track, and measure your marketing campaigns from inception to evaluation. Manage marketing automation to streamline your customer experience and automate workflows. Filter and segment your database, create lists, and tailor your emails to target your customer profiles.
Manage your customer service cases from opening through to closure and view on one simple page. Assign SLAs to manage your priorities, setting multiple priorities and target response times. Automatically map incoming emails to customer accounts and cases, or create new support tickets. Gain insights by reporting on closed cases, response times, and frequently asked questions.
Alternatives to Really Simple Systems CRM
Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.
Kintone’s no-code platform lets sales teams easily build a custom CRM to track prospect data, task handoffs, and pipeline insights in one central place. Create database apps outfitted with the unique information you need to know about your prospects–and then connect those apps with customizable workflows that let you assign and track those future customers from lead capture to close. Over 23,000 companies trust Kintone to achieve their business goals.
HoneyBook helps creative entrepreneurs and freelancers book more clients, manage projects, and get paid all in one place. With our business management software, you can automate your busy work and stay on top of all your to-dos, saving time and money so you can grow your business. It's like your own personal assistant. Small business owners and freelancers have used HoneyBook to increase their bookings and save time.
Really Simple Systems CRM helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for growing teams B2B, our CRM is super-easy to set up and simple to use - with exceptional customer service. There’s a customizable Sales CRM, plus options for Marketing and Service tools and external app integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.
(Last updated on 03/07/2022 by Marshall Bright )