Product Quick Facts
Pipedrive is a software development company with an eponymous customer relationship management (CRM) system built to manage sales and sales teams. Founded in 2010 by two former sales and sales training managers, Pipedrive has offices in Menlo Park, CA and Tallinn, Estonia.
Pipedrive’s CRM is extremely intuitive and user-friendly. Any salesperson, regardless of their level of tech-savvy, can easily input information on new leads, track the progress of deals in the pipeline, and create custom filters and reports based on a seemingly limitless number of parameters. Additionally, users can create custom fields for capturing any information they’d like — users aren’t locked in to only the preset variables when logging deals or creating reports. Also, between Pipedrive’s powerful REST API and the pre-built integrations with many popular sales and sales support software systems, Pipedrive can be easily integrated into the workflow of any sales team. There are also convenient bulk import/export and editing capabilities, making it easy to switch from legacy software systems without having to painstakingly normalize all previous data.
Since it is web-delivered, Pipeline can be easily accessed in or out of the office. Users can access the site either with a mobile browser, or native Android/iOS applications. It supports multiple languages and currencies, so users all over the world can collaborate via the system.
According to Pipedrive users, two of the most useful Pipedrive features are its strong email and Google Maps integrations. Pipedrive’s email dropbox creates a unique email address for each user and for each ongoing deal. When BCC’d, that email will automatically copy the emails to the relevant deal or contact in Pipedrive. The Google Maps integration enables Pipedrive to map customers’ locations, making it easy to plan routes for sales calls or segment customers by city, state, or country.
(Last updated on 03/14/2019)