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SmartDraw reviews


Diagramming and visual collaboration platform
our rating 4 out of 5 Stars

SmartDrawProduct Overview

  1. About SmartDraw
  2. Pros of SmartDraw
  3. Cons of SmartDraw
  4. Breakdown of core features

SmartDraw product overview

SmartDraw is an enterprise-grade diagramming and visual collaboration platform designed for teams across all functional groups of the organization. From marketing to software development, from novice diagrammers to expert visual communicators, the software offers a way for users to utilize diagrams to capture and share information and collaborate on projects and initiatives of all sizes.

SmartDraw empowers users to create various diagram types, including flowcharts, org charts, hierarchy charts, UML diagrams, ERDS, network diagrams, and floor plans in minutes. Even the most complex diagram is simple to make using the platform’s automation tools and built-in templates. It comes with over 4,500 built-in templates and 34,000 professional symbols to drag and drop.

Whether working individually or collaborating with a large enterprise team, this solution can be the right fit. It is ideal for anyone who needs to communicate ideas visually. It enables teams to visualize complex systems and ideas, make informed decisions, and work together to improve products and businesses while the entire organization stays on the same page.

Pros of SmartDraw

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  • It lets developers visualize code, design and prototype new products, and communicate complex ideas.
  • It gives sales and marketing teams the tools to collect and process data and then plan and implement a successful strategy. Teams can use the software in meetings to map out strategy and solutions in real-time using mind maps and other visuals.

Cons of SmartDraw

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  • According to some users, the software allows limited design customization.

Breakdown of core features

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SmartDraw makes it easy for teams to stay on the same page through visuals. Team members can share diagrams using shared folders or emailing anyone a link. Furthermore, users can add comments, notes, and hyperlinks to any shape. The solution works seamlessly with file-sharing apps like Dropbox, Box, Google Drive, or OneDrive.

Intelligent formatting

Users can build and edit diagrams with SmartDraw’s intelligent formatting engine. This feature allows team members to add, delete, or move shapes and the diagram will automatically adjust and maintain its arrangement.


The solution offers numerous templates and symbols for different diagram types, such as floor plans, flowcharts, engineering and CAD designs, org charts, and network designs. Whether users are making a flowchart to document a process or a class diagram to design their next app, they will never have to start with a blank page.


SmartDraw provides built-in extensions and the ability to create custom extensions using the VisualScript SDK. With built-in extensions, users can design diagrams from data instantly without having to draw. Through VisualScript SDK, developers can also make custom extensions for the organization.

(Last updated on 06/14/2022 by Liz Laurente-Ticong)

Quick Facts

  • Industry Specialties
    All Industries
  • Pricing
  • Works Best For
    Any Sized Businesses


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  • Intelligent Formatting
  • Diagramming
  • Templates
  • Annotation Layer
  • Visio Import and Export
  • Extension
  • Collaboration
  • Document Retention
  • SSO
  • Open Diagram API and SDK


  • Microsoft Office
  • Microsoft Teams
  • Dropbox
  • Google Drive
  • Box
  • OneDrive
  • Confluence
  • Jira
  • AWS
  • Trello

Pricing Model

  • Individual
  • Team
  • Site


  • English