Sage CRMProduct Overview
Sage CRM product overview
Sage CRM was designed to be a comprehensive customer relationship management platform that offers insights to improve and propel businesses forward in their endeavors. These business insights into operations and customers are key in order to make smarter business decisions to navigate an ever-changing business climate.
This platform enables business to launch precise, targeted marketing campaigns in order to reach customers at key moments to capture sales. The software helps business stay apprised of which deals are most profitable and what can be done to stay ahead of competitors. It’s goal is to deliver a world-class customer experience to prospective clients in order to build lasting relationships.
Pros of Sage CRM
- Campaign Management
- Case Management
- CRM Dashboard
- Easy to use
- Good price point
- Managing project costs
- Organization of sales contacts
- Shared documents feature
Cons of Sage CRM
- Cannot use remotely through a VPN
- Cannot export notes data
- Social Network Integration
Breakdown of core features
Sage CRM is designed to funnel business sales efforts in the direction of the most profitable, and deals are pointed in the direction of most likely securing a sale while also maximizing cross-selling and up-selling opportunities. It gives users instant access to pipelines, sales reports, contacts, and more. Sales teams members experience more time to focus on sales efforts rather than mundane task work. The automated workflow and pipeline management mean potential sales are quickly processed and moved along the line with data that can be shared and accessed by any team members that need it.
Sage CRM is there to help businesses resolve customer issues from defining processes to tracking cases with first-class quality customer care to retain satisfied customers.
Target the right people
Sage CRM is there to enable businesses to get the right messaging to the right client at the most opportune time to maximize use of marketing resources. Sage CRM will keep records of financial profiling, order information, purchase histories, special interests, and demographics to create detailed profiles of clients and potential prospects in order to execute effective, targeted sales campaigns.
(Last updated on 07/15/2020 by Abby Dykes)