In addition to our in-house writers, we sometimes feature contributions from industry experts and notable voices. We consider content from all sources, as long as it's original, and provides value to our audience.
Generating leads is crucial to your company's success. In the past, the focus was on finding customers, usually through mass advertising and targeting demographics. Sending...
You probably already know that customer relationship management (CRM) software is one of the best ways to ensure that your customers know exactly how important they are to you...
According to Merriam-Webster, the term remote has several different definitions. Some have to do with separation in space and time; others have to do with seclusion. Most...
Volunteers make up the core of so many of today’s non-profit organizations. In fact, according to recent reports, an estimated 85 percent of U.S. charities have few to no...
Field service inherently comes with a lot of responsibility. You need to ensure you are getting to your customers when you said you would, that you are exceeding their...
Over 3 billion people in the world use social media, which is roughly 40% of the global population, according to Mashable. The majority (2.7 billion) are mobile users who have...
Before collaborative CRM platforms like Salesforce.com, SugarCRM, and HubSpot, sales force automation (SFA) tools were used extensively across the sales team. Initial SFA...
Many who have ever worked in human resources would probably describe the payroll team as the unsung heroes of the department. Working tirelessly behind the scenes, these...
Social media is an exciting and engaging aspect of your nonprofit’s online presence, but are you using it most effectively? ...
Compared to other business models, running a field service organization can be especially challenging. In addition to the marketing, customer service and administration tasks...
You and your community know the importance of the work that your nonprofit does. You’re engaged with your supporters, your efforts help your cause, and your team is...
In June, an article made the rounds on LinkedIn claiming that companies are increasingly being "ghosted" by new hires. As the job market continues to tilt in the candidate's...
Not just here in North America but all over the world, smartphones are everywhere. Your parents probably have one, and likely default to using it to help with web searches and...
A leading procurement organization – or any organization looking to join those ranks – knows the importance of technological innovation. Advancements in ERP modules, P2P...
Tipping in America is as customary as a seventh-inning stretch, as tasteful as a champagne toast. So common is adding a gratuity to the bill that people have been known to...
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