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Expertise

  • IT Operations & Management: Led teams of programmers, cybersecurity professionals, and network infrastructure personnel, ensuring efficient IT operations.
  • Cybersecurity & Networking: Worked closely with cybersecurity teams for over two decades, overseeing network security and compliance.
  • Application Programming: Contributed to the Y2K conversion project, ensuring mainframe programs met compliance standards.
  • Technical Documentation & Training: Authored a 116-page user guide for military personnel and developed PowerShell scripting solutions for Active Directory reporting.
  • Business process management
  • Operations management
  • Website development software
  • Networking

Education

  • B.S. degree in Business Information Systems from San Diego State University in 1991
  • Active CompTIA Security + (ce) since 2011
  • Active Network +(ce) since 2015
  • Earned a certificate of proficiency in Web Development with an emphasis in
  • Java/Open Source from Palomar College in May 2016
  • Earned a Technical Communication certificate from the University of California San Diego in December 2020
  • Completed preparatory CCNA course

Highlights

  • Developed a user’s guide for IT customers at a military installation
  • Received several outstanding performance recognition awards for managing a section that successfully supported military customers.