With the right CRM platform, you can streamline business processes, automate repetitive tasks, analyze customer data, and create strategies to better engage with clients. A CRM is increasingly becoming a business tool we can’t do without.
The market is not lacking in CRM platforms that are competing in offering innovative and advanced software solutions. Two of them are Agile CRM and Salesflare.
If you’re looking for a CRM for your business, TechnologyAdvice helps simplify your search. Use our Product Selection Tool. Enter your required feature, price, and other specs, and we’ll send you a list of CRM options to choose from.
Agile CRM vs. Salesflare
Agile CRM integrates sales, marketing, and customer service into a single, unified platform. It is designed to help teams reach their goals and boost potential. Aside from its simple and elegant user interface, Agile CRM is affordable, so it’s ideal for small enterprises.
Salesflare, on the other hand, is a powerful solutions platform designed for small B2B businesses. It’s not just another CRM platform. It offers fully-automated data management integrated with marketing, sales, and CRM. It is easy to get things done with data in hand in closing deals and retaining clients.
Read also: SugarCRM vs. SuiteCRM: Choosing Between A Proprietary And Open Source CRM
Marketing and sales
Agile CRM’s marketing and sales are integrated with customer service to provide a perfect platform to understand your customers and provide them with better experiences. It’s easy to use, the business processes are automated, and the transition between the moving parts of the business are smoothened. You can engage with the clients more effectively and track communications to ensure consistency.
With Salesflare, everything you need is neatly organized in one place — tools, client data, files, tasks, timelines, and projects. You can easily connect to your teams and clients. You can customize the dashboard and its tools such as a sales funnel, analytics, or task viewer. And it automates business processes to save time and cost in doing manual tasks.
Engaging with customers
Use Agile CRM to connect to your base with social media and improve your digital marketing. It helps you analyze customer data for insights, so you can create personalized interaction with clients. It also has tools for managing projects, tracking benchmarks, gamification, contact management, and more. You can engage with your clients better.
Connecting and interacting with customers will be easy with Salesflare. It lets you have an overview of your past conversations with the client to create better ways of engagement. Its communication tracking feature informs you of the time, location, and manner about how the client first engaged with you — whether through social media, email, or web pages. With insights from customer data, you can effectively and efficiently transform relationships into closed deals.
Customer service and team collaboration
Agile CRM features an innovative help desk that lets you and your team connect to clients, enhancing customer relations. Your team can provide customers with personalized service and proactively resolve queries. You can also empower clients through self-service tools and receive feedback. And since analytics, marketing, and sales are integrated with customer service, it will be easier for your team to work toward a common goal more effectively.
Team collaboration is one of Salesflare’s strengths. Behind its simple, intuitive, and easy-to-navigate system is a powerful platform that offers the right tools for easy and efficient team collaboration. It lets you track all communications with the team and clients, analyze data for insightful responses, and streamline business processes to better connect with customers.
Agile CRM’s cloud-based SaaS service modernizes the CRM and provides more flexibility. It integrates with other tools and productivity platforms including Twitter, LinkedIn, Facebook, Google Apps, Twilio, TowerData, Zendesk, UserVoice, and RingCentral. It also offers Zapier integrations, allowing you to connect to more applications.
Integrating with other tools and third-party platforms is not a problem with Salesflare. It is easy to integrate with Google Suite, Slack, Office 365, or Mailchimp. It has native integrations as well as integrations through Zapier or PieSync.
Agile CRM or Salesflare?
The two CRMs have different clienteles for their platforms: Agile CRM is designed for small businesses; Salesflare, small B2B enterprises.
Agile CRM’s combination of sales, marketing, and customer service is perfect for businesses in the service industry and retail. But if your clients are businesses, Salesflare might just be the right fit. With a powerful CRM technology behind its simplicity, Salesflare is a force to reckon with in the CRM industry.
Haven’t decided on a CRM software yet? Check out our Product Selection Tool. It is easy to use, fast, and free.