Businesses are complex organizations that need the right tools, people, and processes to work correctly. On average, even small businesses use between 25 and 50 SaaS solutions for their business operations. The sheer number of applications can get overwhelming, so companies often employ business management solutions to streamline and automate their processes.
To find the perfect business management system for your company, use our Product Selection Tool. After filling out a short survey about your organization’s needs, you’ll get a customized list of software.
Optimizing your company with business management software
- Best business management tools
- What is business management software?
- Key features of business management solutions
- Business management software streamlines operations
Best business management tools
Use these business management tools to optimize your internal operations.
Odoo, formerly OpenERP, is dedicated to using an open source business model. They function under the concept that no business applications should be priced out of reach, that they should never be considered luxury items. That’s why they developed project management software for everyone. In fact, they created more than 2,000 business applications using this same model. Their designs are simple, effective, and affordable.
Netsuite CRM gives companies of all sizes a complete 360-degree view of customers in real time. It provides users with a continuous stream of data from all points throughout the course of a customer’s interaction and helps deliver an exceptional customer experience from the first steps of lead management to fulfillment and post-sales support. Netsuite CRM comes with marketing automation, sales force automation, and customer service management as part of its core functions.
Salesforce is a customizable customer relationship management (CRM) system that helps businesses of all sizes accelerate sales, automate tasks, and make more informed decisions to grow their businesses faster. Salesforce CRM allows your sales team to access real-time customer information in one place, plus pull insights from dashboards and reports.
Accelo is designed for small and mid-sized businesses in the professional service sector, providing tools and resources to manage client operations—sales, quotes, projects, tickets, retainers, timesheets, billing, and scheduling. It’s a project management tool that takes advantage of the power of the cloud in offering a complete service operations solution to businesses in the industry. It helps automate processes and streamline collaboration to increase team productivity.
Scoro is an all-in-one business management software that combines project management with time and team management as well as sales, billing, and professional services automation. It is designed to allow businesses to keep essential tools and capabilities like CRM, billing, and reporting in one place rather than have to switch between software.
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape their workflows and projects, code-free, with a platform that adapts to shifting needs quickly, decreases manual grunt work, and connects teams in a collaborative workspace. monday.com also has apps for both iOS and Android devices so users can stay updated on the go.
QuickBooks Online has become one of the most widely used accounting suites on the market today. The large number of pre-built integrations with both generic and industry-specific systems make it a natural choice for small-to-medium businesses looking for a software tool to manage their bookkeeping, invoicing and billing, payroll, etc. QuickBooks Online offers flexibility and scalability that enable it to grow as your business grows, adding functionality as it’s needed.
ProofHub is a web-based project management software built to help teams collaborate and finish projects faster. Used by nonprofits, universities, freelancers, and large enterprises alike, ProofHub offers five different plans, each scalable to fit the needs of any size business in a variety of industries. ProofHub has divided the project management process into three ideas: make plans, organize work, and deliver on time.
Flokzu, a business process management (BPM) solution, was developed by a team with over 15 years of experience in corporate BPM. Seeing an opportunity to provide businesses a powerful, intuitive, and affordable BPM platform, the Flokzu team launched their eponymous product, hoping to democratize BPM and allow small-to-medium firms to access the many advantages a custom BPM solution can provide.
Atlassian is an Australian software development firm founded in 2002. Developer of the JIRA software development project management solution, they offer a wide range of products including their flagship JIRA software development project management and tracking software, collaboration software, code hosting and management software, and a large number of tools and add-ons. JIRA is a cross-platform issue and bug tracking software with advanced project management capabilities and features.
What is business management software?
Business management software is any tool or application that helps a business create, automate, or streamline processes to improve workflows. These platforms usually reduce human error and improve efficiency to reduce operating costs. Business management software encompasses a variety of other tools and platforms, including:
- Project management software
- Customer relationship management (CRM) software
- Accounting tools
- Database software
- Workflow management platforms
Many business management platforms are cloud-based, enabling employees to access necessary tools and data no matter where they are. This improves business continuity and productivity.
Key features of business management solutions
Most solutions that fall under the business management category have one or more of the following features.
Project or task management
Project and task management features help businesses track both tasks and projects through different phases, ensuring that they stay on track. Managers can create and assign tasks, and project members can comment on the task and share files to keep everyone in the loop. The platform may offer email and/or mobile application notifications to keep tasks from falling through the cracks.
One of the best ways to reduce operating costs is to remove human labor from repetitive tasks. Business management tools often offer some form of process automation, allowing employees to focus on more complex tasks or to spend time improving their role or department. Invoicing, shift scheduling, and reporting are all examples of processes that can be automated in some way.
Some of the most important things a business needs to manage are its resources: its people, assets, and capital. Many business management tools include features that help you manage your resources and ensure you’re not allocating too many to any one thing. Historical data can help you determine how many people you’ll need for specific jobs, while also outlining the assets you’ll need access to. Then, your business management software can properly allocate resources to ensure your team has what they need.
Most projects and processes aren’t handled solo. Several people need to work together to complete them successfully. Because of this, business management systems usually include some form of collaboration, either through instant messaging or file sharing. Team members can use these features to communicate about projects and keep everyone updated on progress and obstacles they run into.
Business management software streamlines operations
Business management software covers a wide range of tools to help businesses streamline their operations and improve efficiency. The type of software you choose will depend on the processes you have in place. For example, if you’re not a product-based business, you won’t need supply chain management software, but you might need lead management software to improve your sales process.
To figure out what you need, take stock of your current processes and then evaluate what’s working well and what isn’t. If you’re not sure which business management software is best for your company, use our Product Selection Tool, or give our Technology Advisors a call at 877.702.2082. Both options are free, and in as little as five minutes, you can get a short, unbiased list of products tailored to your needs.