SurveyMonkey is one of the most popular survey creation tools on the market, used by individuals and businesses alike to gather information and improve their products and services. However, SurveyMonkey doesn’t fit everyone’s needs, whether it comes down to price point, features, or aesthetics. If you are searching for alternatives to SurveyMonkey, here are six competitors that are worth looking into.
If cost is the most important variable to you, then you can’t go wrong with Google Forms, which is completely free with a Gmail account. However, the free price tag means that both functionality and aesthetics are lacking. Users say that Google Forms isn’t the best choice for professional settings due to its basic design and limited features, though it may be enough for small teams or startups with nonexistent budgets. If you’re ready to upgrade from Google Forms, then consider one of the other alternatives on this list.
If you’re an enterprise business looking to take your survey capabilities to the next level, then Qualtrics is a better option than SurveyMonkey. This robust survey software offers more than 100 question types, plenty of survey templates, powerful statistical analysis, and integrations with other common business software. Surveys can be sent via email, mobile device, app, websites, chatbots, and more to reach your audience wherever they are. The full suite of features—and accompanying price tag, which begins at $1,500 a year—will likely be too much for smaller companies, but it’s worth it for larger businesses that need to send a lot of surveys.
If Qualtrics sounds overwhelming, then instead consider Zoho Survey, another tool similar to SurveyMonkey. Zoho is a more accessible tool that features 25 question types and customizable reports. Their service offers more than 200 templates as well as customized variables, so you can personalize your surveys. Users say the interface is relatively intuitive and easy for non-technical users to grasp. However, the integration options are somewhat limited, and the ones that do exist can be a bit cumbersome as the tool was mostly designed to work with other Zoho products instead of outside services. Zoho does offer a limited free version that may be sufficient for some users, but paid plans with more features start at $25 a month and go from there.
Unlike Qualtrics and Zoho Survey, which offer multiple productivity tools in addition to surveys, TypeForm mostly focuses on offering a superior survey service. While TypeForm only offers a couple other tools besides the survey maker, it’s a worthy SurveyMonkey competitor to consider if you mostly need survey help. The software allows you to create forms, surveys, polls, and quizzes using TypeForm’s aesthetically pleasing templates, which receive rave reviews from users. It also integrates with the most popular business software platforms, such as HubSpot and Slack. However, users do say the backend survey analytics can be somewhat lacking in comparison to other platforms, and they felt like they were paying for aesthetics rather than a robust set of features. TypeForm does offer a free entry-level account, and if you want more features, paid plans start at $25 a month.
SoGoSurvey is another survey creation tool that offers a good selection of features. Users say that the platform is easy to use and requires a minimal learning curve, and the customer support is quick to respond and helpful. However, users do note that the platform’s templates could stand to be upgraded, and they wish the service offered more integrations for the price point. The free plan offers limited functionality, and the baseline paid plan (at $25 a month) only has a couple additional features. To really make the most of SoGoSurvey, you’ll need to jump up to the Pro plan, which costs $66 a month.
Where SurveySparrow distinguishes itself is with third-party integrations—even free accounts get access to 1,500+ integrations via Zapier. If you need a particular integration, odds are that SurveySparrow offers it. It also offers the ability to save partially filled out responses, which isn’t something that every platform does. Users do note some drawbacks, such as the drag-and-drop feature occasionally glitching. Customer support is also less robust than with other services, so if you need a lot of support outside of business hours, this might not be the best choice for you. SurveySparrow does offer a free plan, with the entry-level paid tier costing $19 a month for one user.
We hope this guide helped you find the perfect SurveyMonkey alternative. Need more help finding the perfect tools for your business at a price point that works for your budget? Browse our in-depth guides to find unbiased software recommendations, or schedule a consultation with one of our expert consultants to talk through your needs in greater depth.