Product Quick Facts
Zurmo provides specialized gamified Customer Relation Management (CRM) applications to businesses. Zurmo’s CRM platform allows businesses to manage all aspects of customer relations. This software is open source and highly customizable, allowing businesses to pick and choose which management features they want to use.
Intuitive and adaptable, Zurmo simplifies the process of managing customer relations for a variety of businesses. Zurmo provides a number of CRM functions, including creation of marketing campaigns, activity and contact management, integration with other services, management of products, and even on-the-go tablet and mobile services. On the customer end, Zurmo creates rewards, badges, and achievement for motivating user engagement. Customers can receive credit for using company services and brand promotion, which translates to increased marketing reach and user engagement for Zurmo’s clients. In collaboration with its corporate customers, Zurmo works to promote advertising and repeat business through reinforcing specific customer behavior. Zurmo enables companies to receive free word-of-mouth and social media advertising while simultaneously rewarding customers for their loyalty and business.
Florida-based real estate company Ecksodus LLC used Zurmo’s services to create a comprehensive CRM based platform for their business. As a result of implementing Zurmo’s CRM, Ecksodus LLC significantly improved their internal processes, which enabled the company to better manage its customer relations. By partnering with Zurmo, Ecksodus LLC has been able to simplify the process of managing customer relations and increase productivity.
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Alternatives to Zurmo
Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.
Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to- attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities.
Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient.
Kintone’s no-code platform lets sales teams easily build a custom CRM to track prospect data, task handoffs, and pipeline insights in one central place. Create database apps outfitted with the unique information you need to know about your prospects–and then connect those apps with customizable workflows that let you assign and track those future customers from lead capture to close. Over 23,000 companies trust Kintone to achieve their business goals.
(Last updated on 03/04/2022 by Mary Houston Coker)