Oracle Retail Xstore Point of ServiceProduct Overview
- About Oracle Retail Xstore Point of Service
- Pros of Oracle Retail Xstore Point of Service
- Cons of Oracle Retail Xstore Point of Service
- Breakdown of core features
Oracle Retail Xstore Point of Service product overview
Oracle Retail Xstore Point of Service is a flexible point-of-sale (POS) system that maximizes employee productivity, enhances customer experiences, and ultimately boosts sales. It is an omnichannel retail platform that integrates a consistent omnichannel experience across POS, ecommerce, customer engagement, and order management.
For the in-store experience, Oracle Retail Xstore Point of Service’s mobile technology allows retailers to enhance the customer experience through queue busting, return selling space, and personalization. It also keeps customers and associates safe in a socially-distanced setting.
As customers continue to evolve the retail omnichannel journey, retailers can provide them with engaging, seamless experiences while refining operations across all touchpoints with Oracle Retail Xstore Point of Service.
Pros of Oracle Retail Xstore Point of Service
- Oracle Retail Xstore Point-of-Service has a redundant real-time transaction framework. It breaks down the outdated paradigm of the retail store.
- It fully leverages the power of advanced network technologies and integrates all field operations into a single and empowered retail organization.
Cons of Oracle Retail Xstore Point of Service
- According to users, the software comes with a steep learning curve.
- Other users reported that the system freezes.
Breakdown of core features
In-store clienteling, loyalty, and promotions
Oracle Retail Xstore Point-of-Service enables employees to identify customers and gain quick access to their transaction history. Its in-store clienteling gives a personal level of service for exceeding customer expectations and strengthening loyalty.
Technical architecture with platform independence
The software manages all business logic operations within the system by processing a chain of individual functions. Users can modify the order of function executions through an editable XML document in the back-office application.
Oracle Retail Xstore Point-of-Service also offers choice and allows the retailer to select from various databases, operating systems, and hardware platforms to support their business.
PCI PA-DSS compliance
Oracle Retail Xstore Point-of-Service improves retail operations by securing customers’ sensitive data and maintaining compliance with the industry’s PCI validation standards.
Full mobile store support
The software empowers employees to complete actions typically performed on a register on the sales floor through Xstore Mobile. Xstore Mobile is independent and runs on iOS, Android, and Windows 10-based Oracle Workstation 610 UI. The application facilitates the speed of deployment and without operating system dependencies. These mobile-enabled options deliver shopping experiences customers expect with inventory visibility, customer intelligence, and seamless transactions.
(Last updated on 10/27/2021 by Liz Laurente-Ticong)