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Product Quick Facts

Industry Specialties
All Industries
Works Best For
Enterprise Businesses, Mid Sized Businesses

About 1CRM

Founded in 1997 and headquartered in Victoria, Canada, 1CRM develops an eponymous customer relationship management (CRM) tool. The 1CRM system helps its clients provide better online information to their customers while streamlining internal business processes and improving their cost model. 1CRM offers both an on-premise solution and a cloud-based service.

1CRM falls into the All-in-One class of CRM solutions, as it includes not just conventional Sales and Marketing CRM capabilities, but also general business management features such as order management, service management, project management, expense reports, timesheets, and vacation/sick-day tracking.

1CRM is offered in four editions: Startup, Startup+, Professional, and Enterprise. The Startup Edition is free and provides CRM services for up to three users, 300 accounts, and 750 contacts, targets, or leads. With this edition, users get a free-forever On-Premise CRM with extensive Business management features. It provides features such as customizable dashboards, customer analytics, sales forecasting, email marketing campaigns and more. The Startup+ Edition offers twice the data capacity of Startup.

The Professional Edition of 1CRM allows an unlimited amount of users, accounts, leads, contacts, and targets. The Enterprise Edition shares the same feature set as the other Editions, and adds Price Books, an advanced Module Designer, and a PDF Form Designer for customizing the look of PDFs such as Quotes, Invoices and Service Work Orders.

1CRM offers free Apps for both iOS and Android smartphones, and includes free integrations with many familiar products and services including: Skype, RingCentral, Outlook, GoToMeeting, Stripe, LiveChat, WordPress, DropBox, PieSync, Lead Guerrilla, etc…

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Alternatives to 1CRM

Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.

1 Freshsales

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Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to- attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities.

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2 Zendesk Sell

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Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient.

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3 Kintone

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Kintone’s no-code platform lets sales teams easily build a custom CRM to track prospect data, task handoffs, and pipeline insights in one central place. Create database apps outfitted with the unique information you need to know about your prospects–and then connect those apps with customizable workflows that let you assign and track those future customers from lead capture to close. Over 23,000 companies trust Kintone to achieve their business goals.

Learn more about Kintone

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