Information Technology
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Number Porting: Overview, Definition & Process
Number porting can help your business stay operational when changing providers. Discover how this process works & get started today
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Best Job Scheduling Software 2025
What is job scheduling? When it comes to keeping your organization running like a well-oiled machine, job scheduling is an essential piece of the puzzle. By automating and managing the execution of tasks, scripts, and jobs across your various systems, you can ensure everything is completed in the right order, at the right time, and…
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Best VoIP for International Calls: Top 10 Providers Compared
The best VoIP for international calls helps connect businesses to customers overseas. Read our guide now to learn more about the top providers and their benefits.
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What is RCS Messaging?
Rich Communication Services (RCS) is an interactive messaging protocol that uses more advanced messaging features such as sender verification embedded in the RCS protocol, read receipts, file sharing, and much more. Rich Communication Service was initially developed for Android devices. Rich Communication Services is now considered an industry standard, and RCS aims to replace Short…
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Top VoIP Features and Benefits
Whether your business is still attached to a landline service, using cellular phones, or has already made the leap to VoIP solutions, it’s important to understand the vast landscape of features you might be overlooking. You’re here because you’re wondering if they’re worth all the hype. We’re here to share some of the reasons they…
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Zoom vs. Google Meet: In-Depth Comparison
Comparing Zoom vs. Google Meet gives insight into which video conferencing solution is best for your needs. Read our in-depth guide now to learn more.
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What is Call Routing?
If someone calls your business but isn’t immediately answered and doesn’t go to voicemail, the call probably went into a call queue. If you want those calls separated into distinct queues that are headed for different departments and agents, though, you’ll need to go one step further. Call routing is the function that sorts calls…
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5 Ways Cloud-Based POS Systems Beat Cash Registers by a Mile
An electronic cash register, at its most basic level, lets you calculate and record transactions. A cloud-based point-of-sale system provides the same core functions, but also improves day-to-day operations by automating critical processes and extending access through the web. Still not sold? Take a look at a few additional reasons why a cloud-based POS system far surpasses…
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What is a Call Queue?
A VoIP call queue can help manage large amounts of customer calls efficiently. Read our guide now to learn more definitions, best practices, and tips for your business.
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Xero vs FreshBooks: Accounting Software Review
Xero vs. FreshBooks is one of the more common face-offs in cloud accounting software. They’re similar in price, functionality, and user experience, and they both cater to the small business niche. In this post, we’ll take a closer look at both vendors to help you choose the best solution for your needs. Accounting isn’t exactly a…
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35 Best Business Voicemail Greeting Examples
Maintaining a professional voicemail greeting is crucial to keeping your business reputable. See best business voicemail examples for 2024.
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What Is Interactive Voice Response (IVR)?
How does interactive voice response work, and is it right for your business? Read this guide for the benefits, features, and implementation of IVR.
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Common API Errors & How to Fix Them
Common API errors are a nuisance. Learn how to troubleshoot and fix API errors quickly. Check out our top tips for debugging API issues & more.
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What is a Virtual Phone Number?
Are you looking to improve how your business communicates? Learn about how virtual phone numbers can benefit your workflow now.
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Skype vs Zoom: VoIP Software Review 2024
Trying to decide between Zoom vs Skype? Our comparison focuses on features, security, and supported platforms to help you choose.