Expertise
Featured In
Fit Small Business
Highlights
Co-authored an eBook on Starting a Business (SAB) available on Amazon
Favorite Technology
Unified communication software serves as a centralized platform for cloud communication needs, encompassing voice calling, video conferencing, and team chat functionalities. By integrating these channels under one provider, businesses can achieve significant cost savings.
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How Agent Assist in Contact Centers Boosts Customer Experience in 2025
Agent assist is an artificial intelligence (AI) feature built into modern contact center software that helps agents respond faster and more accurately during live customer interactions. It works in the background to analyze conversations, summarize calls, compose responses, and recommend next best actions. A contact center agent assist tool helps reduce manual effort, cut down…
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How to Use Zoom AI Companion: Quick Setup Guide, Key Features & Fixes
Discover how to use Zoom AI Companion, utilize powerful features, manage your settings, and solve common issues in this easy guide.
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6 Best Online Fax Services for Fast & Secure Document Sharing in 2025
Find the best online fax service with top picks like eFax, iFax, and Nextiva for secure file sharing, large file support, and mobile access.
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How to Use WhatsApp Business to Win Customers and Boost Sales in 2025
Learn how to use WhatsApp for Business to connect with customers, automate chats, and grow your business with proven setup tips.
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Top 10 Communication Tech Trends in 2025 to Power Your Business
Explore the top 10 communication tech trends in 2025 to boost hybrid work, customer engagement, and AI adoption for better business growth.
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Fiber vs. Cable: What’s Best for Speed, Reliability, Cost & Setup Ease?
Compare fiber vs. cable internet in terms of speed, uptime, cost-efficiency, and setup. Find out which one aligns with your needs in 2025.
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Top 8 Google Voice Alternatives for 2025
Discover the best Google Voice alternative for seamless communication. Explore affordable VoIP services, features, and find a solution for you.
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6 Best Antivirus Software in 2025 to Protect Your Data Privacy
Find out what makes Bitdefender, ESET, and Avira our expert picks for the best antivirus software for small business operations.
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7 Best Skype Alternatives of 2025
After two decades of shaping how the world communicates online, Skype is no more.
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Microsoft Teams Phone: Cost, Top Features & Easy Setup Tips in 2025
Get the 2025 guide to Microsoft Teams Phone, including the features, cost, setup tips, and best devices to boost your business calling.
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Top 7 AI Chatbots of 2025 for Smarter Work & Increased Productivity
Meet the best AI chatbots — ChatGPT, Gemini, and more — that enhance efficiency through always-on support, automation, and content creation.
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What Is VoLTE & How It Improves Call Quality
VoLTE enables voice calls over 4G/5G networks. Learn how it works, its benefits, and why it offers clearer calls and faster connections.
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What Is a Softphone & How It Elevates Remote Work Communication
Learn what a softphone is and what sets it apart from traditional landlines in terms of features, ease of use, and costs.
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What is Average Handle Time, Formula, & Tips for Efficient Service
Learn what average handle time (AHT) is and how optimizing it can improve call center efficiency while enhancing customer experience.
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Top Twilio Alternatives for 2025 to Cut Costs & Simplify Use
Find out how top Twilio alternatives, Telnyx, Sinch, and Bandwidth, outperform Twilio for messaging, communication, ease of use, and budget-friendly pricing.