For years, Vonage has been a familiar name for businesses seeking a powerful unified communication (UC) service, integrating voice, video, and messaging in one user-friendly platform. While Vonage is recognized for its reliability and robust offerings, it has a few limitations that may not align with certain business needs and lead one to search for an alternative. These drawbacks include excessive add-on fees, limited call plan options, and subpar collaboration features.
To help you decide, we analyzed over 20 products in the VoIP space and selected six top Vonage competitors, boasting more competitive pricing and feature sets. Take a look at our top Vonage alternatives for 2025 and their corresponding use cases:
- GoTo Connect: Best for globally distributed offices
- Zoom Phone: Best low-cost VoIP service
- Nextiva: Best for customer interaction management
- RingCentral: Best for enterprise-level business communications
- Ooma: Best straightforward phone service
- Phone.com: Best for fluctuating call volumes
Top Vonage Alternatives
Top Vonage Alternatives | Key Features | Learn More |
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GoTo Connect: Best for globally distributed offices
Pros
Cons

Our Rating: 4.74/5
GoTo Connect is a scalable cloud communications solution for growing businesses with multichannel needs for voice, video, and chat. It has four versatile subscription options: phone system, customer engagement, complete customer experience, and contact center. All plans have the same unified communications features, and advancing through each tier unlocks more customer-centric capabilities for optimizing team performance and customer interactions.
Zoom Phone: Best low-cost VoIP service
Pros
Cons

Our Rating: 4.74/5
Zoom Phone is a cloud phone solution developed by the popular video meeting software, Zoom. It brings a unified app experience for phone, chat, video meetings, and over 80 integrations. With a monthly starting price of just $10 per user, it offers one of the most cost-effective VoIP solutions for budget-conscious businesses. All subscriptions have the same UC features, but differ in terms of call plans—metered domestic calling, unlimited regional calling, or unmetered local calling in one of the 48 countries supported.
Nextiva: Best for customer interaction management
Pros
Cons

Our Rating: 4.6/5
Nextiva is a business communications platform specializing in VoIP, customer experience management, and team collaboration. One of its highlight features is NextivaONE, a digital work hub that places all conversations from different channels into a single view. Productivity features include automation, file sharing, shared interaction history, and interaction insights—perfect for teams wanting to work more efficiently and minimize operating costs.
RingCentral: Best for enterprise-level business communications
Pros
Cons

Our Rating: 4.4/5
RingCentral is a market-leading cloud communications provider offering an advanced phone system, unlimited team messaging, and intelligent video meetings. With up to 300 third-party apps, RingCentral has the largest ecosystem of app integrations, ensuring seamless connectivity across various business platforms. It provides a complete phone solution equipped with multi-site support, phone system administration, and extensive global coverage in over 105 countries.
Ooma: Best straightforward phone service
Pros
Cons

Our Rating: 4.06/5
A renowned home phone service, Ooma, has extended its VoIP offerings to business users by offering a full suite of professional call features. The Ooma Office offers a range of features that simplify team and client communications, such as three-way calling, virtual receptionist, and video meetings. With a monthly starting fee of $19.95 per user, you get unlimited calls to the US, Canada, Mexico, and Puerto Rico and low international call rates.
Phone.com: Best for fluctuating call volumes
Pros
Cons

Our Rating: 3.73/5
Phone.com is a VoIP service provider with the modern features of an enterprise phone system. For an affordable monthly fee, a user subscription includes over 50 standard call features, SMS, video conferencing, file sharing, and efax. A wide range of a la carte features allows you to tailor your monthly plan based on your unique communication needs. Like Zoom, Phone.com uses a “mix and match” pricing structure for different user types to create a custom plan fit for your budget and call volume requirements.
What is Vonage?
Vonage is a cloud communications provider offering flexible voice, video, SMS, and messaging capabilities. With its fully customizable unified communications system, Vonage empowers businesses to effortlessly add users, phone numbers, and premium features based on their unique needs.
All Vonage plans begin with 42 included voice features like auto-attendant, call blocking, busy lamp field, and click-to-dial. As you move to higher tiers, you can access more UC tools like team messaging, video messaging, and app integrations.
Vonage follows an a la carte pricing model for premium features and integrations. This allows businesses to tailor their plan according to their requirements without paying for unnecessary features.
Although Vonage’s customized approach allows flexibility, monthly costs can add up quickly if you need full access to its advanced capabilities. Many standard features (e.g., call recording and call queues) that are typically included in entry-level plans of other providers are offered as premium add-ons in Vonage.
Choosing the best Vonage alternative
As the voice-over-internet-protocol (VoIP) industry continues to grow, it has presented several alternatives catering to various communication requirements. The top Vonage alternatives provide an all-in-one communications suite, encompassing voice, video meetings, team chat, and collaboration tools. With a unified platform, businesses can streamline their workflows, improve productivity, and ensure seamless interaction with clients and team members.
GoTo Connect claims the top spot as the best overall Vonage alternative, boasting its unlimited international calling capabilities and scalable monthly plans. For budget-conscious teams, Zoom Phone offers all-inclusive VoIP features at a monthly per-user fee of $10. Meanwhile, Nextiva excels in providing a UC platform that effectively tracks customer journeys.
Large organizations seeking value for money can benefit from RingCentral’s complete business communications software. But if you’re simply managing a small team, you’re better off with a straightforward solution like Ooma, while Phone.com is ideal for handling seasonal call volumes.
We recommend consulting our guide, the best VoIP for small businesses, for a more in-depth exploration of market-leading providers and to give you a better idea about which solution suits your needs.