Dynamic work management platform
our rating 4.5 out of 5 Stars

SmartsheetProduct Overview

  1. About Smartsheet
  2. Pros of Smartsheet
  3. Cons of Smartsheet
  4. Breakdown of core features

Smartsheet product overview

Smartsheet is a dynamic, no-code platform that empowers teams to manage projects, automate workflows, and build new solutions backed by the security IT needs. The platform can scale from a single project to end-to-end work management.

From collaboration tools that keep teams aligned to intelligent workflows that drive productivity to end-to-end solutions for content and resource management, Smartsheet enables the entire enterprise to make an impact. It provides robust core capabilities, a selection of pre-built templates and solutions, and premium add-on products and services to make it easy for organizations to move faster and achieve more.

Smartsheet delivers everything the team needs to plan, capture, manage, automate, and report on work. Users can edit and share projects in grid, card, Gantt, or calendar views. Additionally, the platform facilitates creating and sharing dashboards and reports in a snap. With integrations with various chat tools, Smartsheet lets users focus on the work that matters most.

Pros of Smartsheet

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  • Smartsheet connects with enterprise systems of record and different productivity apps, unifying work across the organization on a single platform.
  • The platform streamlines collaboration between users — whether inside or outside the organization — and enables them to work as a team.

Cons of Smartsheet

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  • Some users commented that the platform offers limited formulas.

Breakdown of core features

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Smartsheet lets teams implement simple and powerful automated workflows in a matter of minutes. It allows users to automate repetitive processes by sending alerts, requesting approvals and updates, and locking rows based on sheet changes and preset times. Business users can automate their workflows by combining multiple actions and conditional paths in an intuitive visual editor.


The platform gives stakeholders and managers a comprehensive, real-time view of the work status with KPIs and visuals. It centralizes the information and resources the team needs in a single place. With Smartsheet, users can rapidly adapt to changing conditions and identify trends with user-friendly widgets that display live data, charts, and key metrics.

Content collaboration

Users can plan, manage, and review content production in Smartsheet to finalize more assets faster. They can also use automated alerts and reminders to keep designers on schedule and include content tasks in reports and dashboards for greater visibility. Colleagues, vendors, and clients can review content proofs in Smartsheet without access. Moreover, the software allows team members to provide detailed feedback via pinned annotations, conversations, and individual approvals.


Users can visualize tasks by switching between grid, card, Gantt, and calendar views with the same data. Team members can keep everyone on the same page by attaching Google Drive, OneDrive, and Dropbox files to the tasks.

(Last updated on 02/02/2022 by Liz Laurente-Ticong)

Quick Facts

  • Industry Specialties
    All Industries
  • Pricing
  • Works Best For
    Any Sized Businesses





  • Team collaboration
  • Workflow automation
  • Content management
  • Process management
  • Secure request management
  • Data connections
  • Governance and administration
  • Intelligent workflows
  • Resource management
  • Digital asset management


  • Google Workspace
  • Microsoft Office 365
  • Adobe Creative Cloud
  • Box
  • DocuSign
  • Slack
  • Workplace Chat
  • Microsoft Teams
  • Google Hangouts Chat
  • Skype for Business
  • Gmail
  • Outlook

Pricing Model

  • Pro
  • Business
  • Enterprise


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