Product Quick Facts
About NetSmart myAvatar
Netsmart is a technology company that provides IT solutions for health and human services. myAvatar by Netsmart is an electronic health record (EHR) and practice management solution designed to meet the needs of a variety of medical professionals including clinicians, billing specialists, front desk team members, IT professionals, and executives.
The myAvatar program allows organizations to choose between a traditional on-site installation and deployment, and a secure cloud-based service. Both versions of the program are fully compliant with HIPAA, ICD-10, and stages 1 and 2 of the Meaningful Use certification, so no matter what implementation a practice chooses, the organization can be confident of both incentive qualification and penalty avoidance. The myAvatar application is completely customizable, including the user interface in which each user of the program can design the interface around his or her specific needs and roles. This reduces employee confusion and training time. Because of this design, myAvatar clients have reported increases in staff satisfaction, customer service, productivity, and decreases in time spent navigating the system as well as decreased costs. Netsmart has also partnered with several services to increase the functionality of the myAvatar software and better serve its clients. From implementation specialists to data recovery specialists, benchmarking, outsourced revenue cycle management, and general consulting, if a client needs assistance or added functionality, Netsmart and myAvatar likely already have an appropriate partner, and if not, are able to help implement a custom solution.
A behavioral health provider in Nevada was looking to replace a non-Meaningful Use compliant legacy software with an up-to-date EHR. The provider was not only concerned with the functionality of the software, but also with the stability and corporate culture of the software’s developer. After deciding on Netsmart’s myAvatar, the provider installed only the practice management software as a test run. The doctors and staff were so impressed with the support and design, the office purchased the entire myAvatar system, which continues to get high marks from physicians, staff, and executives alike.
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(Last updated on 03/21/2016 by Jonathan Darcy)