SAP SuccessFactors, Gusto , Zenefits, BambooHR — these are just four out of hundreds of HR software products to consider for your business. With so many options to choose from, how do you know which one will work best with your HR processes?

SAP SuccessFactors and Gusto are both respectable HR management solutions. SAP SuccessFactors is a leading HR software that has a complete suite of products designed to help your HR department from talent management to employee management. Gusto is a highly esteemed HR solution with features that can help you deal with numerous HR tasks including new hire onboarding, payroll, and benefits.

In this article, we will compare the key features of SAP SuccessFactors and Gusto  to help you decide if one of these HR solutions will work for your business.

If you want to check out more than two choices, use our Product Selection Tool. You’ll get a free list of five recommended HR software vendors that can meet your HR needs.

An overview of SAP SuccessFactors vs. Gusto 

SAP SuccessFactors is a renowned HR solution. It has features for workforce planning, payroll, employee self-service, HR workflows, time and attendance, reporting, dashboards, and mobile application. This HR software can handle the needs of businesses of any size; however its prices can get expensive for smaller businesses. So, SAP SuccessFactors is best to be used by mid to large-scale businesses.

Gusto is a popular and user-friendly HR software well-received by countless users all around the globe. This software has features for team surveys, offer letters, employee benefits, time tracking, and time-off requests. Presently, Gusto doesn’t have a native mobile application for Android or iOS devices, but the platform is optimized for mobile access. It is better suited for small companies as it offers affordable pricing plans.

Read also: Implement Strategic Human Resource Management with These Tactics and Tools

Features comparison

SAP SuccessFactors and Gusto have features for organizational charts, employee self-service, and time and attendance.

Organizational chart

The organizational chart feature from SAP SuccessFactors is called Company Structure. You can build an organizational chart or structure for each of your departments. With this feature, you can see how many employees are related to each structure and the details of each employee. The positions related to each department or structure are displayed, and you have the option to zoom in or zoom out of the entire org chart. The diagram allows you to quickly see historical changes to the unit. Organizational charts in SAP SuccessFactors can be exported to PDF or JPG forms.

You can also build organizational charts with Gusto. Your active employees can view important details about the work structure in your office. You can input who manages whom in the org chart. Gusto’s organizational charts are more than just visualization of your work structure; from the org chart, managers can view, approve, or decline the timesheets and PTO requests of the employees they manage. Employment details of every employee are also displayed on the org chart. Gusto’s org charts may be downloaded or exported as a PNG file.

Employee self-service

With SAP SuccessFactors, you can provide employees and HR managers with quick access to key tasks across all devices. Employees can easily record attendance and view their balances, overtime, and premiums on the system. Time and pay of each individual is automatically calculated by the system. Time off and holidays are synced in line with country-specific requirements. Employees get a personalized profile page to manage and view benefits and request time off.

Gusto’s employee self-service feature makes it easy to self-enroll and manage their own profile. They easily view their pay stubs, obtain year-end W-2 forms, and adjust their personal information online. You can allow them to e-sign their new hire paperwork, like W-4s and I-9s. Employees can sign custom docs, such as offer letters and handbooks. All the signed forms are safely stored in the system and organized for easy reference whenever you need them. You can set a welcome note to be sent to new hires the day before they start work.

Time and attendance

SAP SuccessFactors lets you track time, attendance, and absences for all employees, while automatically calculating employee time and pay. This feature includes holiday calendars, accrual rules, country-specific fields, and business rules. Employees can file any type of absence and attendance on their own. They also get real-time insight into their balances, overtime, and premiums — anytime and anywhere they are. The software calculates information on time and pay automatically, according to each employee’s profile.

Gusto features a simple time tracking feature that allows employees to clock time right in the system; you simply have to approve. Time-off requests can be requested right in Gusto and synced with payroll and your calendar. With this feature, whenever employees submit requests, balances and accruals are automatically tracked. You can sync your team’s time-off requests, payroll deadlines, employee birthdays, and work anniversaries.


Numerous apps for cloud integration, video conferencing, learning management, talent acquisition, and background screening can be integrated with SAP SuccessFactors:

  • Clairiti
  • SkillSurvey
  • iSpring Learn
  • Boomi
  • Cisco WebEx

Gusto has integrations with tools and platforms for accounting, time tracking, staff scheduling, expense management, and employee engagement:

  • Xoxoday Empuls
  • QuickBooks
  • TSheets
  • Deputy
  • Expensify

The final choice

SAP SuccessFactors and Gusto both possess powerful features that can ensure your HR needs are taken care of. But one HR software will always be better than the other, depending on what you’re looking for.

Gusto was designed for small businesses, is easy to use and is affordable. If your business is relatively small and you want a complete but simple HR software, Gusto is ideal for you. SAP SuccessFactors is better for bigger companies. Its native mobile application is perfect if you have employees who need to work outside the office. If you manage a large company with multiple departments, you can make the most out of the comprehensive organizational chart feature of SAP SuccessFactors.

If you’re looking for specific HR features that neither SAP SuccessFactors nor Gusto offers, use our Product Selection Tool to get a list of other recommendable HR software solutions for free.