Sage CRM is an easy-to-use, scalable, and affordable CRM system Sage CRM is a customer service and sales platform that helps your business manage opportunities, leads, marketing campaigns, and service agreements I’m Eric Perry and this review video is brought to you by TechnologyAdvice as a part of our mission to Educate, Advise and Connect Buyers and Sellers of Business Technology. When you log in for the first time, you’ll arrive at the ‘Getting Started’ screen where you’ll find a handy collection of videos that will help you customize your views, set up new users, and create leads and opportunities.
The main menu bar at the top of your screen is where you access each area of Sage CRM. At the top right of your screen are the search and quick access bars. The main areas include: your Dashboard, where you can keep tabs on various key performance indicators, your Calendar, where you can manage appointments and related tasks, and your assigned leads and opportunities. Your contacts are organized on the People and Companies pages, letting you choose your preferred method of organization or access when keeping tabs on all of your customers, partners or prospects.
You can even monitor their social media feeds from within the system. Worthy of special note is the Cases area, where Sage CRM keeps track of all service-related inquiries. Sage CRM is an excellent solution for managing the entire customer lifecycle; it’s an ideal fit for firms needing a single-system solution for both sales and customer service operations — especially those companies already using Sage ERP or Accounting software. When evaluating price, Sage CRM falls in the Medium to low range when you compare it to other CRM’s.
Making it a great value with all the features it includes. While reviewing Sage CRM we noticed that it is not pre-integrated with any system besides Outlook and Sage ERPs. We should also mention that there is noticeable lag at times, especially when switching between areas. Sage CRM is A complete customer management solution, from inquiry to post-sale service Built for mobile operations, offering native iOS and Android apps. and is a great value for the extent of functionality offered To find out more about Sage CRM or other customer relationship management systems, check out our website, TechnologyAdvice.com, where we can help you find the best solution for your business.