NinjaOne, formerly known as NinjaRMM, is a network monitoring system that claims to give users “the ability to monitor, manage, and support all your devices and users. Instantly. At scale. From anywhere.” If you’re in the market for a network monitoring tool, you’ll want to consider NinjaOne. But if you’re just starting your search, we can help. Use our Product Selection Tool at technologyadvice.com to get a free list of network monitoring recommendations.
Click the annotation in the top right corner of your screen to get started. NinjaOne rebranded from NinjaRMM in October of 2021. That said, NinjaOne still features the RMM, or remote monitoring and management, features you would expect from its predecessor. This includes features such as remote control with a single click and an IT infrastructure monitoring dashboard. NinjaOne includes patch management features to sync and secure all endpoints with automated OS and third party software patching.
NinjaOne also has security and backup solutions to keep users’ protected from outside threats and to keep data secure. NinjaOne is priced per device, per month. While there is no free plan, there is a free trial available. NinjaOne is available on all modern browsers, via download for PC and Mac, and on mobile devices for both Android and iOS. NinjaOne comes with a number of features to help you manage network monitoring functions. NinjaOne started as an RMM software, so the RMM tools are some of its primary features.
Using NinjaOne, users can resolve IT issues with access to Windows, Mac, Linux, SNMP, or VMWare devices without interrupting end-users. If users’ IT professionals are away from their desktops, they can also remote in using a mobile device. Administrators have a handful of tools for automation including custom alerts and creating workflows to automatically generate notifications and tickets when certain conditions are met. NinjaOne has patch management features that can secure Windows, Mac, and Linux devices automatically from a single console.
NinjaOne has a cloud-native approach to patch management, meaning end-users don’t need to be joined to the company’s network or VPN for endpoints to be patched, making it easier to keep devices updated and compliant. Users can utilize NinjaOne’s patch management tools to schedule patching scans, updates, configure patching approvals, and get insight into the most common patching profiles. In addition to operating system patches, NinjaOne provides visibility and control over patching for more than 135 common applications.
NinjaOne includes security and backup tools to keep users’ data safe from external threats and loss of data. With NinjaOne, users can manage applications, remotely edit registries, deploy scripts, automatically install and manage endpoint protection on all devices within the system. The RMM solution includes a credential exchange to store and inject credentials seamlessly while deploying patches or connecting to a device remotely. Also, Ninja Data Protection protects critical business data by allowing users to backup and recover information from workstations or from entire servers, with cloud-only, local-only, or hybrid storage options.
NinjaOne is well received as a network monitoring software with several pros and cons worth mentioning. Users appreciate the variety of features that NinjaOne offers, with many users noting patch management in particular. Users also note how easy it is to use, citing the setup process specifically. However, some users experienced occasional false alerts. Users also note that the reporting functionality could use further development. It’s a good idea to get multiple quotes before choosing a network monitoring solution.
If you’re interested in NinjaOne, you might also want to consider Atera, Teamviewer, AnyDesk, or ZenDesk. Still not sure if NinjaOne is right for you? Use our Product Selection Tool at technologyadvice.com to get a free list of network monitoring recommendations. Click the button on the left to get started.