VIDEO: Kareo Review – Top Features, Pros & Cons, and Alternatives

Kareo is a medical software system that has a mission “to free doctors’ hands for the important work of patient care.” If you’re in the market for a medical software system, you’ll want to consider Kareo. But if you’re just starting your search, we can help. Visit our website for a list of the top medical software options on the market today. Click the annotation in the top right corner of your screen to get started. Kareo is a medical software system built for independent practices, not hospitals.

Kareo’s over 50,000 users make use of online provider profiles, analytics, and patient-facing quality of life features. According to Kareo’s website, 77% of patients search online before making an appointment, and Kareo’s features help to capitalize on that. Medical professionals can use Kareo to compete in today’s digital and competitive market with Kareo Clinical, an electronic health record; Kareo Engage, a patient engagement system; and Kareo Billing.

Kareo’s pricing is available via quote directly through their website. Kareo is available as a cloud-based solution, via download on Windows, and has an app available for mobile devices. As previously mentioned, Kareo has three main products in their system: Clinical, Billing, and Engage. Kareo Clinical is Kareo’s electronic health record, or EHR, solution with a focus on ease of use. Since it is a cloud-based solution, Kareo Clinical has a very user-friendly and simplified setup process.

Electronic superbills can be customized with pre-existing templates, custom note types, text shortcuts, and easy access on iPads. A comprehensive dashboard provides users with access to task lists, secure messaging, agenda overviews, integrated prescription discounts, and a calendar in one centralized spot. Kareo Clinical also syncs with Kareo Billing for a seamless process. Kareo Billing helps users to go paperless with electronic charting, patient scheduling, billing, and reporting.

Kareo Billing has features for verifying patient insurance benefits and electronic enrollments to submit claims and check eligibility for insurance enrollments. Users can collect by leveraging text, email, and mailed statements and then track all billing information with Kareo’s built-in reporting and analytics. Kareo Engage focuses on improving the patient experience from beginning to end. With most patients searching online before making an appointment, Kareo Engage has tools to help users get more visibility online, showing up higher in search results.

An Online Directory Manager can help expedite updating information across dozens of healthcare sites, ensuring accurate info is posted without having to update each site individually. Kareo is well known in the medical software field, but it still comes with its pros and cons. Users appreciate the user-friendly format and general ease of use of the entire system. Also, integration with project management and telemedicine platforms are simple to set up and use.

However, due to it being a cloud-based system, some users express frustration that the platform occasionally freezes up or goes down. Also, some users have had issues with the availability of customer support, citing extended delays before hearing back from them. It’s a good idea to get multiple quotes before choosing a medical software solution. If you’re interested in Kareo, you might also want to consider Epic, WebPT, AdvancedMD, or DrChrono. Still not sure if Kareo is right for you?

Visit our website to see our list of the top medical software options available today. Click the button on the left to get started.