VIDEO: Improve Your Customer Experience with PerformYard | Overview

Hey, it's Justin Fraction with TechnologyAdvice. Imagine if your customer experience software were a dish, not just any dish, but a delicate soufflé that's been whisked to perfection. It's the kind of dish that requires the right ingredients, the perfect timing, and a touch of love. Now let's say this customer experience dish is called PerformYard. It emphasizes continuous feedback, has 360 reviews, and is easy to use. With PerformYard, the days of serving up the same bland customer experience to everyone are over.

But when there’s a lot of options on the menu it can be hard to decide what’s best for you and your team. So if you’re a company developing an automated performance review or have a dedicated IT department, grab your utensils as I dig into everything you need to know about PerformYard. This customer experience software provides employees with just enough customization that users have the ability to tie their goals to their performance. For example, its modules tailor performance review cadences into dynamic workflows without overwhelming employees in the process.

Its continuous feedback feature emphasizes feedback in every aspect of its software, from one-on-one meetings with managers and peers to immediate feedback and 360 review cycles. The software also gives employees a sense of ownership over their performance through self-assessments, private performance notes, and anonymous reviews. By keeping employees informed on their performance, employers can address performance issues quickly while encouraging employee career development and growth.

PerformYards' customer service feature provides a dedicated customer success manager to every customer to answer questions and address any challenges they come across. For companies without an IT team, PerformYard’s support ensures companies are set up for success, even past the implementation stage. If you’re looking to enhance the flavor of your performance reviews and customer experience, PerformYard is an affordable solution that you should consider.

Its system is easy to navigate, and its customer support team helps you set up your performance cycles without an initial setup fee. Just be mindful that PerformYard currently doesn’t offer a mobile app, learning, or onboarding development modules. Pricing starts at $5 to $10 per employee per month and is billed annually. But it's best to call for an exact quote depending on the features you need. And that wraps up my overview of PerfomYard. If you enjoyed this video feel free to give it a like and subscribe.

If you’re still feeling hungry for more customer experience software, head over to technologyadvice.com for more options. Till next time, see you guys!