VIDEO: Google Voice For Business: What Is It, Top Features, And Pros And Cons

google voice for business is a voice over internet protocol or voip service from google that lets you make and receive calls over the internet on any device if you're looking for a voip solution you'll want to consider google voice for business but if you're in a rush we can help use our product selection tool at technologyadvice.com to get a free list of voip software recommendations click the link in the description below to get started google voice for business is a voip system for small to medium sized businesses that lets you set up business phone numbers make and receive calls send text messages configure your pbx set up call porting create phone menus and more being a google product google voice integrates seamlessly with other google workspace products like gmail google calendar google drive and google hangouts google voice is available in three paid plans and it does not offer a free trial it's also important to note that voice is not available as a standalone product you can only get voice as a paid add-on to google workspace this is a cloud-based product that you can use from a web browser or ios and android devices let's take a look at some of the key features of google voice the most obvious feature of google voice for business is the ability to make and receive calls and send and receive text messages to get started you can assign business phone numbers to employees choosing from a long list of country calling codes if you're switching to google voice from another provider you can use the ports tool in the left sidebar to transfer service from your old number to the new one when you're ready to start making calls you can do so from the voice web app the mobile app or from a desk phone for employees who need a desk phone google has a partnership with polycom for desk phones and headsets if you want to set up a phone menu google voice comes with an auto attendant feature you can pre-record an automated message that customers hear when they call your business and you can set certain numbers on the dialing pad to play other automated messages or to forward the call to a certain person or department if someone calls after hours or if you miss answering a call google voice includes a voicemail feature you can view voicemail messages from a web browser or the mobile app and voice automatically transcribes voicemails so you can quickly read messages instead of listening to them google voice also comes with a spam blocking feature if you receive a call from a number that google has identified as spam voice will automatically block that call one of the most useful features of google voice for business is that it integrates with other products from google workspace coupled with tools like google calendar google contacts and google hangouts you get a solution that resembles a simple unified communications as a service tool while google voice for business is probably not a good ucas alternative to more robust products like ring central or nextiva it offers a simpler version for smaller businesses and startups when integrated with the right google products google voice for business is a top rated tool but it still comes with its pros and cons ease of use and simplicity might be the biggest advantages of google voice if you're used to working with other google products the user interface feels very familiar and it's easy to onboard new users and start making calls plus it integrates seamlessly with other google products extending its functionality that being said simplicity is ultimately the biggest con of google voice for business if you're a small company that needs a simple phone solution it will do the job but larger businesses will miss features like admin controlled call recording and support for additional devices in addition to polycom desk phones still not sure if google voice for business is right for you use our product selection tool at technologyadvice.com to get a free list of voip software recommendations click the link in the description below to get started you

This transcript was generated automatically from the video's captions and may contain errors.