The 5 Best Job Tracking Software for 2023

Tags: Field Service Management

Job tracking system software is often a computer program or application designed to help businesses and organizations manage and monitor their various tasks, projects, and work processes. It provides a centralized platform for planning, tracking, and organizing tasks, projects, and assignments from initiation to completion. The primary purpose of job tracking software is to enhance productivity, improve collaboration among team members, and ensure that projects are completed on time and within budget.

Here is our list of the best job tracking software for 2023. For an in-depth analysis of each suggestion, scroll down:

Buildertrend: Best for construction
GorillaDesk: Best for plumbing
Jobber: Best for HVAC
ServiceTitan: Best for electrical
BeyondTrucks: Best for trucking

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Top 5 best job tracking software

Buildertrend: Best for construction

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Pros

Project organization
Robust tools
Edit/revision capabilities
Ease of use
Customization

Cons

Autosave issues
Costly

Project Management: Buildertrend offers tools to manage construction projects from start to finish. This includes creating project schedules, setting milestones, tracking progress, and managing tasks.

Communication: The platform facilitates communication among team members, subcontractors, and clients. Users can share project updates, documents, and messages within the platform, reducing the need for separate communication channels.

Scheduling: Buildertrend allows you to create and manage project schedules, allocate resources, and track the timeline of various tasks. This helps ensure that the project stays on track and delays are minimized.

Time Tracking: The software enables the tracking of labor hours and project-related time. This information can be used for accurate billing, payroll, and performance analysis.

Pricing starts at $399 per month.

We chose Buildertrend since it is popular construction project management and collaboration software designed to assist construction professionals in managing various aspects of their projects. It provides tools and features to streamline communication, scheduling, financial management, and overall project tracking.

Buildertrend is a cloud-based construction management software platform specifically designed to assist construction professionals, contractors, builders, and remodelers in efficiently managing various aspects of their projects. It offers a comprehensive suite of tools and features that streamline communication, project planning, scheduling, financial management, and collaboration throughout the construction project lifecycle.

GorillaDesk: Best for plumbing

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Pros

Ease of use
Good customer service
Minimal learning curve
Powerful integration capabilities

Cons

Limited mobile app accessibility
Invoicing difficulties

Scheduling and Dispatching: GorillaDesk provides tools to schedule appointments, assign tasks to field technicians, and optimize routes for efficient service delivery. This helps businesses manage their field operations and minimize travel time.

Customer Management: The software allows plumbing businesses to maintain detailed customer profiles, including contact information, service history, and notes. This helps improve customer service by providing technicians with relevant information before appointments.

Job Tracking: Field service businesses can track the progress of jobs and services, from appointment scheduling to job completion. This aids in maintaining transparency and ensuring that tasks are completed as scheduled.

Route Optimization: The software may include tools to optimize technician routes based on factors like location, traffic, and appointment times. This helps save time and fuel costs.

Pricing starts at $49 per month.

We chose GorillaDesk because it can offer integrations with other software systems, such as accounting software, to ensure seamless data flow and coordination between different aspects of your business. Additionally, the software can provide reporting features to generate insights into key business metrics, such as revenue, job completion rates, and customer satisfaction.

GorillaDesk is a software platform designed to help manage and streamline operations for field service businesses, particularly those in the plumbing and lawn care industries. It offers tools and features to assist with scheduling, dispatching, customer management, invoicing, and other tasks relevant to managing a service-based business.

Jobber: Best for HVAC

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Pros

Easy to use
Excellent payment integrations
Promotes good time management

Cons

Poor customer service
Poor mapping system

Scheduling and Dispatching: Jobber allows businesses to schedule appointments, assign tasks to field technicians, and optimize routes for efficient service delivery.

Customer Management: The software enables businesses to maintain detailed customer profiles, including contact information, service history, and notes. This information helps improve customer service and personalization.

Quoting and Estimating: Users can create and send estimates or quotes to potential customers, helping businesses win new business and provide accurate pricing information.

Reporting and Analytics: The software may offer reporting features to generate insights into business performance metrics, such as revenue, customer retention rates, and job completion rates.

Pricing starts at $19 per month.

We chose Jobber because the platform easily facilitates communication between businesses, field technicians, and customers. It includes features for sending automated appointment reminders, updates, and notifications, which prove very useful in the field. Jobber can also integrate with other software systems, such as accounting software, to ensure smooth data flow and coordinated operations.

Jobber is a cloud-based business management software platform designed for field service businesses. It is particularly popular among small to medium-sized businesses in industries such as HVAC, landscaping, lawn care, plumbing, and other service-based trades. Jobber provides tools and features to help these businesses streamline their operations, improve communication, and manage various aspects of their day-to-day activities.

ServiceTitan: Best for electrical

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Pros

Intuitive integration capabilities
User-friendly
Comprehensive feature set

Cons

Learning curve
Poor customer support
Costly

Scheduling and Dispatching: ServiceTitan offers tools to schedule appointments, assign tasks to field technicians, and optimize routes for efficient service delivery.

Customer Management: The platform enables businesses to maintain detailed customer profiles, including service history, preferences, and communication logs. This helps businesses personalize customer interactions and improve service quality.

Quoting and Estimating: Users can create estimates and quotes for potential customers, providing accurate pricing information and increasing the likelihood of winning new business.

Integration: ServiceTitan can integrate with other software systems, such as accounting software, payment gateways, and marketing tools, to ensure cohesive and streamlined operations.

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We chose ServiceTitan because the software allows businesses to track the progress of jobs and service appointments from start to finish. This aids in maintaining transparency and accountability overall. Additionally, ServiceTitan facilitates communication between businesses, technicians, and customers through features like automated notifications, appointment reminders, and messaging, which are all up to par with good industry standards.

ServiceTitan is a comprehensive software platform designed specifically for home service businesses, such as electrical, HVAC, and other service-related industries. It aims to help businesses manage various aspects of their operations, from scheduling and dispatching to customer management, invoicing, and reporting.

BeyondTrucks: Best for trucking

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Pros

Project organization
Robust tools
Edit/revision capabilities
Ease of use
Customization

Cons

Autosave issues
Costly

Time Tracking: The software enables the tracking of labor hours and project-related time. This information can be used for accurate billing, payroll, and performance analysis.

Pricing starts at $399 per month.

Who uses job tracking software?

Job tracking software is used by a wide range of individuals and organizations to manage and monitor various aspects of their work. Construction firms use job tracking software to manage projects, track progress on various tasks, allocate resources, and ensure compliance with regulations. Technicians who provide on-site services, such as HVAC repair, plumbing, and maintenance, use job tracking software to manage their appointments, track tasks, and update their status in real time.

What are the common components of job tracking software?

Job tracking software typically consists of several key components designed to help users manage and track various aspects of their work. Specific features may vary depending on the software and its intended use. Some common components include project management tools such as the creation of task lists, task assignment management, and task priority setting to efficiently manage workloads. Some other key components include time tracking, resource management, third-party integration, and workflow automation.

What are the benefits of using job tracking software?

Job tracking software offers a comprehensive solution for managing tasks, projects, time, and resources. Its benefits extend across various industries and job roles, helping individuals and teams work more efficiently, deliver high-quality results, and achieve their goals.

How do I choose the right job tracking software tool for my business?

Choosing the right job tracking software tool for your business requires careful consideration of your specific needs, workflows, and goals. Start by identifying the specific challenges you’re facing in managing tasks, projects, and resources, and determine your primary goals for implementing job tracking software, such as improved organization, time tracking, or better collaboration.

Remember that the “right” software can vary depending on your industry, team size, and specific workflows. Take your time evaluating different options, and if possible, involve key team members in the decision-making process to ensure that the chosen tool will genuinely benefit your business.If you’re not seeing the solution that’s right for you, check out our full Project Management Software Buyer’s Guide for a more comprehensive list.

Featured Partners

1 Wrike

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Tackle complex projects with Wrike’s award-winning project management software. Break projects into simple steps, assign tasks to team members, and visualize progress with Gantt charts, Kanban boards, and calendars. Manage resource allocation and forecasting with software that’s easy to launch. Automation and AI features strip away time-consuming admin tasks so you can do the best work of your life. Streamline your practices, align your team, and ensure you hit deadlines and stay on budget.

Learn more about Wrike

2 monday.com

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monday.com Work OS is the project management software that helps you and your team plan, execute, and track projects and workflows in one collaborative space. Manage everything from simple to complex projects more efficiently with the help of visual boards, 200+ ready-made templates, clever no-code automations, and easy integrations. In addition, custom dashboards simplify reporting, so you can evaluate your progress and make data-driven decisions.

Learn more about monday.com

3 Smartsheet

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Smartsheet is an online work execution platform empowering organizations of all sizes to plan, manage, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management.

Learn more about Smartsheet

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