Talkdesk CX Cloud 2026 Overview: Pricing, Ratings & Details

Logo of Talkdesk CX CloudTalkdesk CX Cloud
4.7 (227 reviews)

Talkdesk CX Cloud Product Overview

Talkdesk Enterprise Cloud Contact Center empowers companies to make customer experience their competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world, including Discovery Education and Peloton, rely on Talkdesk to power their customer interactions.

Not sure if Talkdesk is the right call center software for your business? Call, click, or email to speak with an unbiased Technology Advisor today for a no-cost, no-obligation consultation on your unique needs.

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Screenshots

Features

  • Softphone / Click-to-Call
  • CRM/Contact Integration
  • API
  • Call Management/Monitoring
  • CRM Integration
  • Mobile Capabilities
  • Call Management
  • Dashboards
  • Interactive Voice Response (IVR)
  • Softphone
  • Reporting Functionality
  • International Calling
  • Call Monitoring / Recording
  • SIP Trunking
  • Training / Support Resources
  • Remote User Ability
  • Contact Center
  • Automatic Call Distributor (ACD)
  • Coaching Tools
  • Reporting/Analytics
  • Call Routing
  • Predictive Dialer

Pricing

  • Low-end

Integrations

  • Bigcommerce
  • Contactually
  • Desk.com
  • FreshDesk
  • Google Contacts
  • Groove
  • Help Scout
  • Highrise
  • Infusionsoft
  • LiveChat
  • Magento
  • Nimble CRM
  • Olark
  • OnePage CRM
  • Pipedrive
  • Radius
  • RelateIQ
  • Salesforce
  • Shopify
  • Sugar CRM
  • Userlike
  • UserVoice
  • Zendesk
  • Zoho

Reviews

4.7 (227 reviews)
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