About dESCO ESC
ESC (Electronic Service Control) field service management software was developed by dESCO. Started in 1980 in Florida, by the owners of an HVAC company, dESCO was first known as Coastal Computer Corporation and later renamed. dESCO now relies on its industry experience to aid in the creation of up-to-date and useful field service management software. The company prides itself on applicability to almost any field service business. The tool is used by companies in construction, janitorial services, alarms and security, IT, roofing and much more.
ESC work order software allows users to track customers, dispatches, finances and service agreements. ESC Mobile work order software connects field workers to all job information, processes credit cards, captures signatures, and allows workers to update job statuses instantaneously. ESC Accounting allows for banking, job costing, payroll, accounts payable and accounts receivable processing. The mobile application also allows complete transparency within the office by allowing users to see all customer information. ESC tools provide integrated mapping, GPS tracking, and on-the-ground quotes and invoicing services. Most testimonials and case studies for the ESC field service management software show that the service helps to streamline almost every aspect of service industry-related activity. However, customers are always most pleased with the customer service and technical help provided by dESCO.
(Last updated on 05/05/2016 by Mary Houston Coker)