Product Quick Facts
BuzzPortal’s Buzz360 is marketing automation software that helps companies manage all of their marketing channels — inbound or outbound — from a single platform. Companies use BuzzPortal’s cloud-based solution to track user behavior, nurture leads at all points in the conversion funnel, and manage your sales pipeline from first contact through conversion. BuzzPortal is based in London, UK.
BuzzPortal is an extremely flexible and customizable platform. It has various pricing tiers, based on total users, available features, and the number of contacts you need to manage. It even offers a free version for single-user instances. Perhaps what sets BuzzPortal apart from most of their competitors is their dedication to both inbound and outbound communication channels — including fax marketing! It has a large number of pre-built reporting tools, and users can design their own reports to track custom metrics. If you don’t want the full Buzz360 solution, individual modules for Social, Voice, Mobile, Surveys, and many more are available. Also, all Buzz360 campaigns are archived for up to 90 days, allowing you to access historical data.
BuzzPortal has clients in almost every industry imaginable, including government, retail, non-profit, hospitality, sports, and many more. They have a wide variety of training resources available, including how-to videos, FAQs, and even consulting services for onboarding and campaign design. Perhaps the biggest limitation of the service is they do not allow you to use purchased or rented email lists — this is in order to ensure compliance with various anti-spam laws, as it can be difficult to ensure the methods used to compile those lists are legal. If you don’t like the service, BuzzPortal offers a 30-day, money-back guarantee.
Have questions about BuzzPortal or Buzz360? Call and speak with one of our Technology Advisors today for your no-cost, no-obligation consultation, and get a 14-day free trial of Buzz360.
(Last updated on 05/05/2016 by Mary Houston Coker)