Workmarket is a field service management, or FSM, software system that claims it “enables companies to efficiently and compliantly organize, manage and pay their workforce.” If you’re in the market for field service management solutions, you’ll want to consider Workmarket. But if you’re just starting your search, we can help. Use our Product Selection Tool at technologyadvice.com to get a free list of field service management software recommendations.
Click the annotation in the top right corner of your screen to get started. Workmarket is an FSM under the ADP umbrella. ADP, or automatic data processing, is a payroll and HR company that works with more specialized companies to handle niche tasks. Workmarket acts as a hub where freelancers and small field service companies under a variety of categories can offer their services, including computer systems, transcribing, proofreading, and retail installation.
Companies can use the FSM functions to source from these workers, pick out those that work best for the project at hand, manage them during the project, and pay them upon completion. Workmarket can also integrate with currently used software to keep info consistent from the beginning to the end of the process. Workmarket has pricing available upon request. Workmarket is available via all modern web browsers and also has a mobile app for both Android and iOS.
Workmarket comes with a number of features to help you manage field service management functions. Workmarket is known for being a hub for freelance professionals across the United States. Users can browse available freelancers near jobsites and filter them down based on qualifications and ratings. Based on users’ own ratings of freelancers on previous projects, Workmarket uses artificial intelligence to recommend freelancers for your next project.
Workmarket also has tools to set how contingent workers engage with users, contract requirements, insurance, and more, to ensure that compliance guidelines are met. Once freelancers are selected for a project, Workmarket includes bulk tools to manage all workers across the country. Projects can be grouped together if they are part of a larger program, such as a nationwide rollout. Work can be tracked based on pre-set milestones and workers can be communicated with using Workmarket’s native mobile apps.
Once the work has been completed, users can use Workmarket to pay workers with an ACH deposit or wire transfer. In addition, this billing process can integrate with users’ other payment systems. Workmarket features tracking and reporting features, with executive-level dashboards and automated reporting, which can drill into information like total spend, market coverage, worker performance and ratings, and more. Workmarket employs workforce optimization experts to help users’ tweak their workflow using customized and automated Workmarket solutions.
Workmarket is well known in the FSM space and has several pros and cons worth mentioning. Workmarket’s website is stable and the filtering options to find the right freelancers (or for freelancers to find the right jobs) are useful. Users also appreciate the friendly interface and how easy it is to start using the service. However, there are complaints about the app and its limited features, with many users stating that, when possible, it’s better to access the site via browser instead.
It’s best to look at several options when choosing an FSM solution. If you’re interested in Workmarket, you might also want to consider Field Nation, Shortlist, Bonsai, or Jobber. Still not sure if Workmarket is right for you? Use our Product Selection Tool at technologyadvice.com to get a free list of field service management software recommendations. Click the button on the left to get started.