VIDEO: iCIMS Product Review

Section Audio/Dialogue Visuals/Graphics intro Hello, I’m Justin Fraction for TechnologyAdvice. iCIMS Talent Cloud is a great CRM for enterprises that want to optimize how they attract and engage candidates for their open roles. It’s so good that our experts here at TechnologyAdvice identified iCIMS as the Best CRM for mid to large-sized businesses in 2023. You can read all about it by checking out the article link in the description below. Or, you can watch our video on the Top Candidate Relationship Management Software for 2023 by clicking here. iCIMS logo Maybe an overlay of the “Best CRM…” title?

The iCIMS Primary Goal Where iCIMS really shines is in their dedication to improving the candidate experience during recruitment. So, if you’re looking for a candidate-focused solution that creates a better impression and gives you measurable ROI - then iCIMS is great bet. For example, iCIMS provides virtual hiring events to help a candidate understand your company before applying. Candidates can even apply on the go with the text-to-apply feature.

They can also self-schedule interviews and use AI text-chatting to ask questions about open roles. ROI and analytics As a CRM, iCIMS offers some pretty advanced analytics to help you measure the ROI of your initiatives. You can track where candidates are applying from, such as job boards, email campaigns, or career websites. This information will help you invest in the sources that provide high-quality candidates while reducing investment in less effective areas.

Key Features The platform also has some really engaging key features that will help improve your candidate’s experience. Such as: Video Testimonials Videos are great, right? We know they are. And there is an easy-to-use video editing solution right in the platform itself. So your team can craft engaging content to put on your career site, drop into email campaigns, or include with job descriptions. Employees can even create their own videos showcasing their roles.

And with analytics and closed captions available in over 100 languages, you can easily measure the success of your video strategy. AI-powered Chatbot iCIMS uses a digital assistant to help candidates and recruiters. You can choose to put the digital assistant on your career site as a chatbot or within texting campaigns through SMS, WhatsApp, and Facebook Messenger. As a result, your recruiters save time from responding to common questions and focus instead on finding the best talent.

Cons You can probably tell why our editors choose iCIMS as one of our Best CRM solutions. But, there are also some cons to pay attention to: Users report difficulty reaching the support team There might be a steep learning curve to understand and customize its reporting features And there are limited native HR software integrations compared to other CRMs. List the cons on screen. Maybe an overlay. Full screen? WRAPUP Our experts like iCIMS as the best solution Mid to Large-Sized Businesses due to its use of SMS, email, video, career sites, and virtual career fairs to target candidates through various means.

And then there’s the intuitive career site search and digital assistant. So, if you're looking for a solution to ensure an engaging brand awareness-to-hiring experience, iCIMS is a great option Visit our website And, if you have experience with iCIMS, we’d love to hear about it in the comments. Or, if you’re looking for more information or other CRM options, head on over to our website. Or, you can stick around and watch (Justin: insert your playlist callout here.) Thanks for watching.