Information Technology
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What Is Adaptive Case Management & How Will It Change BPM?
Management methods are constantly evolving as the business landscape grows. New technology has led to recent advancements in team management and the development of various tactics for tackling different workflows. Business process management (BPM) is used to identify adjustments that need to be made to improve workforce processes via data analysis. This method has been…
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A Complete Guide to Gamification Design
This is a guest post from Victor Manrique of Epic Win Blog. Gamification is a design experience to happiness and motivation. We should never forget that Design is Gamification’s biggest challenge and where all its power lies, like a double-edged sword. So design matters, and it is the difference between another PBL system and a…
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It’s Not All Fun and Games; Potential Risks of Gamification
Gamification is a powerful business strategy that can provide useful information and yield incredible returns. Through game dynamics, it can dramatically increase motivation for your employees or customers. Although gamification strategies can deliver enormous gains for your business, there are risks and potential negative consequences. It is extremely important that you thoroughly research your customers,…
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5 Reasons Gamification Projects Fail
When executed properly, gamification programs are powerful engagement tools. That said, the vast majority of these programs are not succeeding. According to Gartner, 70 percent of the world’s top 2,000 companies will implement gamified systems by 2014, but 80 percent of them will fail.1 If you want your company’s gamification program to succeed, you need…
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Preventing Customer Churn with Business Intelligence Software
While many applications of business intelligence require substantial technical expertise and resources, use cases do exist that organizations can apply right away. Measuring and preventing churn, or customer attrition, is perhaps the most notable of these applications. Using churn as a business metric isn’t new. Many large service sector companies such as wireless phone carriers,…
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Better Than a Compass: 4 Geolocation CRM Apps for Salespeople
Geolocation (essentially pinpointing an item or person’s location) is still a new technology, but it’s already shaping the marketplace in far-reaching ways. Foursquare, one prominent app that relies on geolocation, now has over 45 million mobile users, and Twitter has recently added location options, including the ability to search tweets by location. Marketers are experimenting…
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Four Salesforce Gamification Apps
Maybe you’ve heard the news about gamification — how it’s spreading like wildfire among thought leaders and developers, how it turns the mundane into the engaging, or how it’s reshaping many aspects of the way people do business in the twenty-first century. Prominent companies such as Nike, T-Mobile, MLB, Ford, and eBay have already launched…
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Does Your Company Need an Integrated Business Solution?
This is a guest post from Henrik Petersen, the Sales & Marketing Director at Deskera. Peterson has more than 20 years of experience in the enterprise software industry and has worked for Navision Software, Microsoft, and Seagate in the Asia Pacific region. ____ If you’re like most fast-growing organizations, you automated your business processes one-by-one…
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7 Dropbox Alternatives for Business Cloud Storage
Whether you’re a small startup or enterprise, everyone in your business should have secure access to necessary documents and files from wherever they work. In many cases, that means using a private cloud storage and collaboration tool. Dropbox been a household name and business go-to for cloud file storage, but it’s not the only option.…
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Field Service Management: Safety and Compliance
Safety – arguably one of the world’s most boring topics. Ask anyone who’s not a new parent or human resources professional about safety, and their eyes will likely glaze over. We all know that safety is important , but let’s be real: how many times do you actually listen to the safety announcements on your…
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6 Things to Consider Before Putting Charts Into a Dashboard
Anyone who’s ever driven a car knows the role of the dashboard: provide you the most critical data you need right now for the task at hand, and nothing else. The dashboard metaphor has also taken hold in business applications. Instead of displaying the car’s status, it displays data generated from business activities, marketing surveys,…
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6 Ways to Find Efficiency in Your Field Service Organization
Compared to other business models, running a field service organization can be especially challenging. In addition to the marketing, customer service and administration tasks involved with running a business, you also need to manage field service technicians, keep track of schedules and equipment and ensure your organization continues to deliver fast, efficient and effective service…
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How Can ERP Optimize Your Production Process?
Production planning is all about dodging the puddles and potholes on the manufacturing road that tend to waste valuable time and resources. By filling them in once and for all, you can streamline the whole process and make the production flow smoother. When the goal is reducing overall manufacturing costs, you should aim for optimal…
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How To Build A No-Code App — Learn From My Mistakes
I love the idea of using no-code platforms to speed up app development within a business, but the “anyone can build an app” marketing line is dangerously misleading. At TechnologyAdvice, the content team uses Google Sheets to plan and track our content production for over 20 technology publications. Admittedly, Google Sheets worked just fine when…
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Open Source Storage May Change How Enterprises Code
Open source storage is software that has been developed in a collaborative, public format for the purpose of data storage. The term “open source” means an item is free to use and modify. It is licensed in a way that allows for its free use and distribution and can be altered and modified to fit…