April 7, 2017
COBIT vs ITIL: Choosing Your IT Service and Governance Model
Finding and implementing a set of governing best practices for IT service management usually leads businesses to compare COBIT vs. ITIL. ...
Finding and implementing a set of governing best practices for IT service management usually leads businesses to compare COBIT vs. ITIL. ...
LogMeIn and GoToMyPC are both housed under the LogMeIn family of products. Last year, Citrix spun off the GoTo set of products in June, and by the end of the year they merged...
Considering an upgrade from your spreadsheet program or paper-based warehouse organization system? Although software-as-a-service (SaaS) or cloud-based warehouse management...
Gantt charts are a great tool for seeing a bird’s-eye view of your project timeline. All the data you need is laid out in an easily digestible, visual format. A Gantt chart...
Your company’s data can be its greatest asset or its most vulnerable liability, depending on how you store that data. While there are many options available for computer and...
Certifications often act as benchmarks for measuring your skills against others with similar experience and background. The best IT certifications offer education and a...
Key takeaways Whether it's to build your infrastructure from scratch or to supplement your already-capable internal IT department, consulting with, and employing IT service...
At the end of October, Zendesk said goodbye to its Buddha agent and rebranded by releasing a new set of logos and splitting their big platform into a family of separate...
Wouldn’t it be great if you didn’t have to worry about repetitive data-transfer and file updating tasks that leech hours of productivity from your week — those...
Over the past decade, enterprise IT environments have grown more complicated by several orders of magnitude. Thanks to the cloud/mobile revolution and the resulting wave of...
Founded in 2007, Zendesk built its helpdesk software with the goals of remaining authentic, listening to customers, and keeping everything beautifully simple. ...
No software solution solves every problem, and what works for one use case may be a much poorer fit for another. Take Basecamp for example. A standout PM tool that’s been...
Over the past several years, thousands of companies have adopted cloud-based messaging platforms to improve team collaboration and replace or supplement email. These platforms...
We’ve come a long way from copper landlines and fax machines. Modern communication tools give businesses the ability to engage with customers and collaborate between teams...
This is a guest post from Henrik Petersen, the Sales & Marketing Director at Deskera. Peterson has more than 20 years of experience in the enterprise software industry and...