Product Quick Facts
About Workbooks CRM
Workbooks provides a feature-rich and cloud-based CRM) solution that enables small to mid-market organizations to efficiently acquire, convert and retain customers.
Workbooks helps marketing departments run campaigns and generate more quality leads; it enables sales team to work more effectively, better identify opportunities, close more deals and grow revenue; it empowers customer support teams to deliver exceptional service and drive customer satisfaction.
Workbooks extends beyond sales, marketing, and customer support to include marketing automation, order management, fulfillment, invoicing, supplier management, and integration with other business systems, resulting in streamlined business processes, reduced costs and improved business intelligence.
Workbooks owns, provides and delivers the technology. Requirements discovery, implementation, training and ongoing support are all carried out by in-house Professional Service and Customer Support teams, not third-party channel partners. This approach typically results in a shorter implementation schedule.
Workbooks offers growing companies a SaaS platform to run their business and engage effectively with their customers – at an affordable price. Its core CRM services extend beyond sales, marketing and customer services to include powerful marketing automation, event management, order management and fulfillment, invoicing and supplier management functionalities—at a price that is competitive to the alternatives.
Workbooks unites the entire business around data and processes, promoting teamwork and collaboration. It provides a single 360-degree view of customers and the information is accessible to all customer touch-points. Productivity increases, operations are streamlined, insightful decisions are made and the business is better equipped to differentiate against its competition.
Still not sure Workbooks CRM is right for you? Use our Product Selection Tool to compare other CRM software solutions. Have questions? Call one of our unbiased Technology Advisors for a free consultation.
(Last updated on 12/05/2019 by Pam VanLoon)