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WebexProduct Overview

  1. About WebEx
  2. Pros of WebEx
  3. Cons of WebEx
  4. Breakdown of core features

WebEx product overview

Cisco WebEx is a flexible audio/video conferencing platform built to accommodate businesses of all sizes. This software integrates the primary tools necessary for users to immediately start or schedule meetings online via audio and video. With broadcast quality audio, conference calls, and teleconferencing system, users can build an efficient workspace for teams to collaborate, share content, and brainstorm. Known for being a stable platform for its users, WebEx works with a variety of productivity tools.

Teams and users can work from their browsers, mobile devices, or video system. Meetings are kept secure and private with WebEx’s Cisco Collaboration Cloud. Meeting with WebEx means disposing of the longer method of emailing files followed with a phone call to talk about it. Video and audio conversations and decisions can be recorded with just one click to be downloaded and shared securely later as needed.

Used by 113 million professionals every month, WebEx is offered in a variety of plans that offer a specific capacity of work and meeting space to meet client needs. Users can hold multiple meetings which provide a real-time experience to accomplish tasks. WebEx is also suitable for large scale product launches and educational/training sessions.

Pros of WebEx

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• ‘Call Me’ option
• Cisco integrations
• Easy to create and join meetings
• Enterprise scalability
• Microsoft Outlook calendar integration
• Muting feature
• Screen Sharing
• Sound quality

Cons of WebEx

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• Annotation
• Auto login can sometimes be an issue
• Bandwidth usage
• Meeting recordings only available for 5 days if fail to download
• Mobile web conferencing
• Only host can record

Breakdown of core features

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Easy meeting creation

The only information required for a host or user to invite others to their meeting is a valid email address. Attendees can then join via phone, computer, or video system. WebEx software also allows users to switch instantly from one device to another while an online meeting is on the fly. The way WebEx is built allows all attendees to be active participants through the whiteboard, note-taking, and annotation tools when enabled by the host. Attendees don’t need a WebEx account to join a meeting.

Training center

Users can maximize their collaboration through the Cisco WebEx Training Center. By utilizing this feature, the software automatically sets up the screen view based on the type of file that is being used. For example, when using a PowerPoint Presentation, the screen will automatically default to a slide show presentation with all the associated controls. If a video file is presented, the presentation will load with the appropriate video controls. Attendees can edit shared files if given an assigned role or privilege granting them access to make annotations in real-time files, which helps enhance any brain-storming session.

Event center

The Event Center allows users to organize and conduct events that enables up to 3,000 attendees participate. Another feature of the Event Center is that invitations can be customized along with the registration site. Meeting events can be managed interactively with screen sharing, Q&A, polling, and chat features. This particular feature enables hosts to promote their brand and business to larger audiences.

(Last updated on 02/02/2022 by Abby Dykes)

Quick Facts

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  • Works Best For
    Any Sized Businesses




  • Admin Controls
  • Application Sharing
  • Attendee List
  • Call Sharing
  • Chat Functionality
  • End-to-End Encryption
  • File Sharing
  • Meeting Recording and Playback
  • Participant Muting
  • Screen Sharing
  • Unique Conference URLs
  • Video Call Recording
  • Voice Conferencing
  • WebEx Mobile
  • Webinars
  • Whiteboard and Markup Tools


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