TotalMD product overview
TotalMD is an electronic health record (EHR) software vendor with a modular design that allows a provider to select the level of services required for his or her practice. From the top-of-the-line TotalMD Bundle that includes all product options at one price, to the basics provided by TotalMD Essentials, all TotalMD software is fully customizable and intuitive.
TotalMD’s support team will assist with implementation, customization, and is available for both support and training by phone or in person. The TotalMD EHR is appropriate for any size of medical practice, but is suggested for smaller to mid-sized practices that are looking for a complete EHR, and can be installed either via the cloud or on-premise. TotalMD has a monthly-billed cloud-based version for any practice that prefers the responsiveness of online software and would like to avoid the headache of maintaining backups and hardware security. All versions of the EHR are fully HIPAA, ICD-10, and ANSI 5010 compliant, so there is no need to worry whether or not a claim will be paid or if new software will have to be purchased in order to avoid penalties.
Pros of TotalMD
TotalMD offers personalized service with training and support staff located on site in Mesa, Arizona. Customers will also have an Account Manager who will help ensure their ongoing success with TotalMD. TotalMD has a built-in EHR, so the clinical and financial side of your practice will all be managed through a single platform.
Cons of TotalMD
Reporting can be limited, though TotalMD has made improvements in the past to expand on reporting capabilities.
Breakdown of core features
TotalMD’s scheduler is designed to mimic how you work. Print superbills, patient chart labels, and appointment lists from the scheduler. Additionally, you can create and email your own appointment reminders to patients, move multiple appointments from one day to another, block off time for certain types of appointments and days off, double-book appointments, and customize the appointment screen to display whatever unique information your practice needs.
Access a patient’s record from virtually anywhere in the software and go to almost any screen from the patient’s record. The patient record provides easy access to patient appointments, insurance details, the patient dashboard, alerts and even access to other family members’ records.
TotalMD simplifies the ledger by displaying dollars collected and writeoffs directly below their corresponding procedure. In addition, view the copay amount, applied deductible, patient balance, patient remainder balance, and individual procedure remainder balances—all from the ledger screen.
Use the claim validator to make sure your claim information is complete and accurate. Then use your interactive claim form to add possible notes and make changes before sending them electronically or printing them to paper.
(Last updated on 03/04/2020 by Marshall Bright )