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SAP CRM Reviews

SAP Sales Cloud

An enterprise CRM designed for small teams.
our rating 3.5 out of 5 Stars

SAP Sales CloudProduct Overview

  1. About SAP Sales Cloud
  2. Pros of SAP Sales Cloud
  3. Cons of SAP Sales Cloud
  4. Breakdown of Core Features

SAP Sales Cloud product overview

SAP Sales Cloud  is a cloud-based solution designed for individuals and small teams. SAP Sales Cloud features include applications for sales force automation, collaboration, sales enablement and predictive analytics. SAP Sales Cloud integrates with SAP’s online and on-premise business solutions, including SAP ERP and SAP CRM, and is built on SAP’s HANA Cloud platform. SAP offers industry specific editions across a spectrum including high tech, insurance, manufacturing, utilities, and banking.

SAP Sales Cloud has a marketing automation application that allows users to customer activity and sales force activities. There are mobile apps available for both Android and iOS to allow access to customer data and making sales while in the field. Users can work with other colleagues to collaborate on documents and best practices, keep tabs on competition, and access product and pricing information.

SAP Sales Cloud supports over 417,000 customers worldwide to help operate businesses with more efficient effectiveness. Support is available via online forums, chat, email and phone.

Pros of SAP Sales Cloud

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  • Ease of use
  • Cloud-based
  • Customer Support
  • Marketing automation features
  • Quarterly updates to platform

Cons of SAP Sales Cloud

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  • Lacks integration with third-party application
  • Lack of offline capability for order management/capture

Breakdown of Core Features

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SAP Sales Cloud helps improve sales efficiency and effectiveness by simplifying these processes with easy to use cloud sales applications. It works on a wide range of mobile devices including Apple iPad, iPhone, and RIM Blackberry devices. This mobility helps make sales on the go with seamless and consistent data.


SAP Sales Cloud allows users to work with real-time insights supported by SAP HANA. This makes it easy for users to expand the user interface. The SAP Sales Cloud AI supported insight helps boost sales and maximize profits by allowing users to connect with customers in a relevant and personal way.


SAP Sales Cloud helps users gain better insight and boost productivity through mobile platforms and integrations across front-office and back-office applications. SAP Sales Cloud provides real-time customer data and insight for making decisions. SAP Sales Cloud improves productivity by simplifying processes, collaboration, and helping to form an effective, high-performance work force aligned with business goals.


SAP Sales Cloud helps business calculate their next best steps to target customer needs and secure sales.

Alternatives to SAP Sales Cloud

Learn more about other CRM software by exploring the following products, or review specific types of CRM software including real estate CRM software, CRM software for small businesses, financial services CRM software, and social CRM software.

1 Zendesk Sell

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Zendesk Sell is sales CRM software that helps you close more deals. This sales platform tracks all your customer interactions in one unified interface. It's quick to implement and easy to use: 70% of companies are able to get Sell up and running in 7 days or less. Your teams will be able to focus on selling not admin work and can spend less time on data entry. 80% of customers agree that Zendesk has made their teams more efficient.

Learn more about Zendesk Sell

2 NetSuite

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NetSuite is the most trusted cloud-based ERP software in the world, integrating all key business processes into a single system -- financials, inventory, sales, Customer Relationship Management (CRM), eCommerce, and marketing.

We're an industry-recognized NetSuite Solution Provider that designs, implements, and supports all aspects of the NetSuite Platform.

Schedule your Personalized NetSuite Demo or get in touch with a one of our NetSuite experts today.

Learn more about NetSuite

3 Kintone

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Your sales reps are coming up with lots of ideas for new sales apps, but they struggle to find IT support to turn them into a reality. Now your sales reps can turn their sales process ideas into apps fast. Using Kintone's visual app development tools, your sales reps can now customize their own sales processes, and build their own CRM apps.

Learn more about Kintone

(Last updated on 03/04/2022 by Martin Shelby)

Quick Facts

  • Industry Specialties
    All Industries
  • Pricing
  • Works Best For
    Small Sized Businesses





  • Next Best Action
  • Lead Intelligence
  • Comprehensive Collaboration
  • Sales Management
  • Real Time Reporting

Pricing Model

  • Standard Edition
  • Professional Edition


  • English


  • No third party integrations

Useful Resources

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