SAP Sales CloudProduct Overview
SAP Sales Cloud product overview
SAP Sales Cloud is a cloud-based solution designed for individuals and small teams. SAP Sales Cloud features include applications for sales force automation, collaboration, sales enablement and predictive analytics. SAP Sales Cloud integrates with SAP’s online and on-premise business solutions, including SAP ERP and SAP CRM, and is built on SAP’s HANA Cloud platform. SAP offers industry specific editions across a spectrum including high tech, insurance, manufacturing, utilities, and banking.
SAP Sales Cloud has a marketing automation application that allows users to customer activity and sales force activities. There are mobile apps available for both Android and iOS to allow access to customer data and making sales while in the field. Users can work with other colleagues to collaborate on documents and best practices, keep tabs on competition, and access product and pricing information.
SAP Sales Cloud supports over 417,000 customers worldwide to help operate businesses with more efficient effectiveness. Support is available via online forums, chat, email and phone.
Pros of SAP Sales Cloud
- Ease of use
- Customer Support
- Marketing automation features
- Quarterly updates to platform
Cons of SAP Sales Cloud
- Lacks integration with third-party application
- Lack of offline capability for order management/capture
Breakdown of Core Features
ACCELERATED SALES AND OPERATIONAL EXCELLENCE
SAP Sales Cloud helps improve sales efficiency and effectiveness by simplifying these processes with easy to use cloud sales applications. It works on a wide range of mobile devices including Apple iPad, iPhone, and RIM Blackberry devices. This mobility helps make sales on the go with seamless and consistent data.
SAP Sales Cloud allows users to work with real-time insights supported by SAP HANA. This makes it easy for users to expand the user interface. The SAP Sales Cloud AI supported insight helps boost sales and maximize profits by allowing users to connect with customers in a relevant and personal way.
SAP Sales Cloud helps users gain better insight and boost productivity through mobile platforms and integrations across front-office and back-office applications. SAP Sales Cloud provides real-time customer data and insight for making decisions. SAP Sales Cloud improves productivity by simplifying processes, collaboration, and helping to form an effective, high-performance work force aligned with business goals.
NEXT BEST ACTION
SAP Sales Cloud helps business calculate their next best steps to target customer needs and secure sales.
(Last updated on 05/06/2020 by Martin Shelby)