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Pivotal Tracker

An Agile project management software
our rating 4 out of 5 Stars

Pivotal TrackerProduct Overview

  1. About Pivotal Tracker
  2. Pros of Pivotal Tracker
  3. Cons of Pivotal Tracker
  4. Breakdown of core features

Pivotal Tracker product overview

Pivotal Tracker is a cloud-based product-planning and management tool built primarily for modern software development teams. This Agile project management tool from Pivotal was created to facilitate collaboration between teams and monitor progress throughout the entire project lifecycle. The solution allows team members involved in a project to list actionable items, assign activities, prioritize tasks, and set deadlines.

Pivotal Tracker is designed to be simple, powerful, and transformative to let companies bring the right products to market faster and continue to deliver as the world evolves. The solution has been refined and optimized over 10 years to provide just the right amount of structure to make project status, workflow, conversations, and documents accessible to the entire team — in one place — so product owners know where things stand and developers know what to focus on.

Pivotal Tracker was made to be easy to learn and use, so product owners can be sure that the data they see reflects the true status of all their projects. This project management tool is built to support the Agile development cycle from the ground up, enabling mid-project analysis and feedback based on current progress and development speeds. It provides a shared priority system so everyone on a given project has visibility on progress and team members’ statuses. It also includes file sharing, project obstacle visibility, and a REST API for customizable integrations.

Pivotal Tracker is best for software development teams, startups, and companies interested in agile workflow. It can also be across other industries irrespective of size and vertical for managing project life cycle.

Pros of Pivotal Tracker

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  • Simple and clean interface:
    Pivotal Tracker has a simple, clean, and clear interface that provides users with a good idea of who is working on what task. Team members can take a task through its stages, all the way to completion with transparency to everyone else on the team. The solution’s straightforward UI gives users control of the projects. Pivotal Tracker uses columns in its layout to help users see stories or information that are grouped together appropriately. The software is organized logically, which contributes to its ease of use.
  • Tracking capabilities:
    Pivotal Tracker helps teams track their progress on projects. The velocity reports help predict how much work is needed to be completed in future iterations. The software helps keep everyone on the same page.
  • Useful integrations:
    Pivotal Tracker integrates well with numerous major solutions, including Slack, Git, Bugzilla, Usersnap, Google Drive, and Zendesk.

Cons of Pivotal Tracker

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  • Limited reporting capability:
    While Pivotal Tracker has reporting features and provides canned, ready-to-use reports, the software doesn’t support creating ad-hoc or custom reports, which can be critical for some businesses with unique needs.
  • Moderate learning curve:
    Pivotal may be easy enough to use for software developers and engineers, but can be confusing for average users. The software comes with a moderate learning curve for users with no background in programming.

Breakdown of core features

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Pivotal Tracker provides features for monitoring progress throughout the entire project lifecycle.


Pivotal Tracker has the Story feature, a small and actionable bit of work that’s either a placeholder for a future conversation or a reflection of one that has already happened. Outlining what a user needs helps companies focus on the what, not the how. Each project is composed of several stories, and each story represents a concrete requirement of a project. A Pivotal Tracker story can include a title (required), story type, point estimate, requester, owner(s), followers, description, labels, tasks, and comments (with or without attachments). There are four different kinds of stories in Pivotal Tracker: features, chores, bugs, and releases.


Workspaces put the projects in order for product teams. Teams can use workspaces to arrange projects side-by-side for an accessible view of the entire work life. Users can move stories between projects with drag-and-drop functionality and search across backlogs to find exactly what they need. Pivotal Tracker lets users keep all their work together — even when you work across multiple teams. Workspaces has a My Work panel that provides a clear list of all the stories each user owns so they always know what to do next. This feature helps users make the team’s work across multiple projects transparent, so that every stakeholder can see overall status and progress at a glance.


Pivotal Tracker has an Analytics feature that provides a visual representation of team health. This feature also provides an instant access to a bird’s-eye-view of how well teams are performing. Users can scan the Project Overview page to identify high-level trends or fluctuations that reflect the team’s performance. By clicking on any of the reports, users can drill down at a project health by iterations, epics, and releases. Users can get the specific data the team needs to diagnose and eliminate bottlenecks at the cellular level.

(Last updated on 02/02/2022 by Liz Laurente-Ticong)

Quick Facts

  • Industry Specialties
    All Industries
  • Pricing
  • Works Best For
    Any Sized Businesses




  • Dashboard
  • Project management
  • Story blockers
  • Tasks
  • Project history
  • Labels
  • Mentions and following
  • Points and velocity
  • File sharing
  • Search
  • Messaging
  • Reports and analytics
  • Notifications
  • Agile and iterative management workflow
  • Open API


  • Slack
  • Trello
  • Basecamp
  • Asana
  • GitHub
  • Zapier
  • Freshdesk
  • Rippling
  • Zendesk
  • Hubstaff
  • TimeCamp
  • Teamwork
  • Aha!
  • Freshservice
  • Twitter
  • Everhour
  • Time Doctor

Pricing Model

  • Free
  • Startup
  • Standard
  • Enterprise


  • English