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Product Quick Facts

Industry Specialties
Works Best For
Mid Sized Businesses, Small Sized Businesses

About Patient Communicator

Patient Communicator, supported and sold by Total Recall Solutions, has been helping medical and dental practices dramatically reduce no-shows, increase revenues, and optimize office efficiency since 2011. 

Marketed as “the most powerful patient engagement software in the world”, Patient Communicator offers a host of communication tools to help physicians better communicate with individual patients and patient groups. Choose from email, SMS, or voice messages, depending on patient preferences, to confirm appointments or send reminders, freeing up your office staff for more important tasks. Furthermore, Patient Communicator supports two-way SMS, letting patients initiate discussions, reply to confirmation messages, etc.  Patient Communicator also offers you the ability to send your patients custom surveys to gain valuable feedback about your practice. For email communication, Patient Communicator offers custom-designed, specialty-specific marketing templates, review generation messages, and other proven methods and materials to help clients grow their practices.

Another feature designed to grow revenue, the Recall Wizard, automatically generates a list of inactive patients and can send out messages to invite them to schedule an appointment. Those appointments can be scheduled in the traditional way, via phone, or your patients can use Patient Communicator’s online appointment scheduling tool. The scheduler allows patients to search available appointments based on their specified criteria, or get on the wait-list so your staff can follow up. Patient Communicator allows you complete control of the scheduling  — limit the types or duration of appointments that can be scheduled online, and even use a blacklist feature to prevent chronic no-shows or other problem patients from using the online scheduler. 

We recommend Patient Communicator to any medical or dental practice looking for a tool that will allow them to more easily and efficiently communicate with their patients, especially those practices looking for a well-designed online scheduling tool that integrates with many practice management systems. 

Have questions about Patient Communicator? Want to find out more about patient engagement software? Call, click, or email to speak with an unbiased Technology Advisor for a no-cost, no-obligation consultation on your unique requirements. 

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